J ²

Thank you so much for your helpful information. You are way more helpful than the agency we paid for in processing our paperworks who totally ignored us after making the full payment. It’s so odd that they don’t even know this kind of remedy and their customers are even way more knowledgeable than them. All the best in your journey. Stay in love and happy ❤️😊

Hey! Yes, we got a new case number. And yes, we were able to change it only through the public inquiry form, nothing else worked. We attached a copy of my passport and briefly explained the reason for the change. 
 
No need to send multiple requests. You are able to see the timeframe of when they will reply to you here: https://travel.state.gov/content/travel/en/us-visas/immigrate/nvc-timeframes.html