Starting a new thread to document this minor but expensive annoyance.
I understand that there can be delays in getting back my naturalization certificate, but I applied in January 2025. It's now May and I still haven't received it.
My timeline:
Jan. 27, 2025: applied at USPS for a passport book and card. The employee took my original certificate of naturalization. Paid for expedited processing
Jan. 30, 2025: Dept of State confirms receiving my passport application
Feb. 6, 2025: received my passport book in the mail
Feb. 12, 2025: received my passport card
Mar. 31 / Apr. 14 / May 1, 2025: called the National Passport Information Center to follow up my naturalization certificate. Finally, on May 1, they confirmed they couldn't find it and sent me instructions to get reimbursed.
Now I have to file USCIS Form N-565 to get a replacement certificate, pay $555 and file another set of documents for DOS to reimburse me.