BandQ

So basicly as the title had mentioned. I attended the interview with my fiancée where the officer both asked us questions. He was extremely friendly and asked 3 questions to us each. The officer congratulated us both and kept her passport informing us that she will receive her passport back in the mail with the visa. Here is the kicker, they did not ask to see any photos or any evidence of our relationship. Instead they told us to go home. Fast forward to today, she received her passport, but with a blue slip instead. The slip basically asked for the information that we brought with us at the interview but the front counter refused to take, as well as it is NOW asking for the evidence of relationship. I am absolutely livid right now as this is our 2nd attempt. With the difference being I was able to attend the interview this time around and front loaded the visa. Is there a way I can contact an officer directly to get this addressed immediately.