Maury&I

*UPDATE...Guayaquil Immigration has her passport and her status has changed to "admin processing". DHL still doesn't even know its been delivered and has told us it's in a DHL Quito office. I pray they do a better job with delivery of her new visa and Venezuela passport, granted no more hurdles and mini strokes. LOL. Thanks for everyone's help.

Inquiring if anyone knows what the Ecuador protocol is if an applicant's passport is lost by the contracted document carrier? Wife requested her passport back during our admin processing so she could visit family, and a sick parent, after not seeing them for 5 years, and while she was out of the country, Immigration requested her passport to be returned. Once she returned to Ecuador and pickuped the package from Immigration, they had returned all of our documents, evidence and photos with a form solely asking her to return her passport to them. A lawyer advised us that she had probably been finally approved and just needed her passport back to complete the visa application since they consider this a missing document. So, she shipped it by the contracted carrier, DHL, and she actually had to show the DHL employee it was her passport she was including in the package and that was July 4th. As of today, July 11, it is officially lost, via DHL and they are "searching" for it. SMH. Were originally told it was delivered to the wrong city but who knows if that's the truth. So, anyone know what USA Ecuador Immigration's protocol for this situation might be or ever heard of a similar situation in another country? Unfortunately, we probably aren't the first passport document delivery that has been lost by the shipper. Thanks for any and all feedback!

Thank you

And as Murphy's Law would have it, she's Venezuelan, so getting a new passport, if it comes to that, is not an easy task x10 since she lives in Ecuador. Trying to inquire if anyone has any experience, and or know, what the Ecuador USA Embassy protocol is for a passport lost by their contracted courier. In Ecuador, the have a special DHL Express division that handles exclusively immigrations document deliveries.

She's in Ecuador, my friend. No USPS. The Ecuador USA embassy contracted carrier is DHL.

Inquiring if anyone knows what the Ecuador protocol is if an applicant's passport is lost by the contracted document carrier? Wife requested her passport back during our admin processing so she could visit family, and a sick parent, after not seeing them for 5 years, and while she was out of the country, Immigration requested her passport to be returned. Once she returned to Ecuador and pickuped the package from Immigration, they had returned all of our documents, evidence and photos with a form solely asking her to return her passport to them. A lawyer advised us that she had probably been finally approved and just needed her passport back to complete the visa application since they consider this a missing document. So, she shipped it by the contracted carrier, DHL, and she actually had to show the DHL employee it was her passport she was including in the package and that was July 4th. As of today, July 11, it is officially lost, via DHL and they are "searching" for it. SMH. Were originally told it was delivered to the wrong city but who knows if that's the truth. So, anyone know what Ecuador Immigration's protocol for this situation might be or ever heard of a similar situation in another country? Unfortunately, we probably aren't the first passport document delivery that has been lost by the shipper. Thanks for any and all feedback!

Hello VisaJourney Members, Seeking some advice from others that might have had a similar experience. Received an email from NVC about documents rejections that were submitted online for her CR1, spouse visa. My wife, Venezuelan but living in Ecuador, had to submit 3 different Police reports from the 3 different Latin American countries she has lived in. For whatever reason, they rejected her Colombia Police Report and in our NVC account email, there wasn't an explanation to why it was rejected. It's an official police report she acquired from the Colombia government website. All of the documents were translated by an official Spanish translator and none of the other documents, police reports were rejected. Will they mail out a letter telling us why it was rejected. I, US American, had a rejected financial document but they explained why my document was rejected in our NVC email and thankfully, it was an easy correction. Obviously we don't want anything to slow down the process anymore than it already is and i believe now this is the only issue preventing us from moving forward. All other submitted documents have been approved. Here's a copy of what we submitted if this my help anyone recognize an issue. Thanks for anyone's advice and knowledge.