shaolincrane

I live in Socal, just 20 miles east of LA so there's really no excuse for it. Plenty of new immigrants here all the time. I have plenty of other stories but not really relevant now. For anyone reading, In cases where stuff like this happens, filing a complaint with the FTC is the fastest way to illicit a response that will yield results. For schools get the State Board of Education involved. For health insurance, contact the State Attorney General and DMHC type agencies. Each state will have a different agency name to file Grievances against health insurance/medical providers. Unless it's Dental, then it's the DCA.

Yeah, he accused her of being here illegally too, after the account was frozen, now that I remember it. With a SSN, documents from USCIS, etc. Then said he misspoke. I'm not sure if he was born here but he had a very thick accent himself, which made the whole situation much more odd. I wanted to sue but after going through nearly identical things with our health insurance, her college, the DMV, etc I had too many fires to put out and just wanted to get along.

I can agree and also disagree at the same time, we had some clearly discriminative attitudes from 3 Bank managers. After the account was frozen by securities he blamed us and said he told us this would happen, made some off hand comment about foreigners, etc. The interviewer said many people had it way worse. My wife is always practicing her English so she records interactions with people so she can listen to it later and learn specific phrases and vocabulary. In this instance it was a lifesaver as Securities was extremely hostile when they contacted us, threatened to freeze my savings account as well (even though she wasn't added or had anything to do with it) until I explained to them what happened and that I had proof. They still ignored us for weeks until I filed an FTC complaint and the Westcoast director reached out to see if there was "any merit to the complaints" when he finally listened to the recording, he was deeply apologetic (probably because he didn't want a lawsuit) assigned a specialist to fix it, which took another 6 weeks. They waived all fees associated with the account, had to manually authorize payments to my insurance, utilities, etc. The manager was eventually fired. It's something that should never have happened in the first place IMO but much of it is probably automated after someone commits the initial error.

And yet if you see many people here had a foreign spouse with a SSN and had all kinds of issues. Our interviewer said about 70% of people have banking issues since she asked why she wasn't on the account at the time of the interview, we explained what happened since the account was still frozen, and said she was really sorry something like that happened and that's when she told us how common it is.

Chase was absolutely horrible for us. She had her SSN, residency documents etc. The bank manager swore he had to use her passport name woth her married SSN. After arguing for over an hour and being denied to even have an office visit at other locations, I let him file it that way since it was "internal only". Well that was wrong, it immediately tripped a credit alert, and notified Chase's fraud department which resulted in the account being frozen for 4 months. Corporate had to get involved after I filed an FTC complaint cause they accused me, luckily my wife was recording the visit with the bank manager so we were able to prove it wasn't us because Chase was trying to close the account over it. Had my tax refunds fail, covid money, direct deposits, all of it. So if you get any slack over it, go to different locations until you get someone who isn't a complete moron.