I did mine online and it didnt say what service center. I just got an IOE number and a receipt for payment.
i didnt get biometric reuse either, although I am guessing that I wont get one due to getting IR1 overseas.
Same thing happened to us. Iraq. Muslim. DS-5535. We had to file WOM. Got put into administrative processing. Then got past admin processing. But still wouldn’t give visa. They said medical was expired. I showed proof it still had 6 months till expired. They said ok ur right but we still arent gonna issue visa. No reason. Wouldnt tell us anything. Couldnt contact embassy. Etc. filed WOM. Got visa with something like a week to get to USA before it expired.
crazy. Hope yall dont have to go through that.
I think maybe this is their way of saying a word that will get the computer to allow u to talk to a person rather than threatening to hang up if you keep asking for a live agent.