Hi,
I've been in the US on a green card for around 5 years, and have been caught up in the whole "removing conditional status is very backlogged" situation.
I have previously been self-employed but I've now taken a job.
The employer is going through the e-verify process, and got an error back about the photo not matching. I suspect my automatic extension letter was submitted to e-verify rather than the green card.
Regardless, I should be able to solve this on e-verify by interceding with the right document, but it has been down for at least 5 days when I check my provided case number. This is for checking a case without being logged in via entering the number manually, and also when being logged in via the case link they give from the account screen.
I phoned up USCIS and before I could even talk to them, they told me the system had been down and should be back tonight, and they've been having a lot of problems. It's still not back as of tonight.
What is perplexing me is I cannot find any documented evidence of it being down. Nobody is talking about it, including from the official e-verify Twitter account, or on here, or Reddit, or in a Google "in the last week" kind of query.
I've tried many times, in many ways, on multiple computers, and on different VPNs, with both a real and fake case number. Always the same kind of errors.
Can anyone speak to these experiences?
I'm stressing about it as I'm on a timer to get this resolved.
Thanks