Hi, Wife's daughter, 10 year green card holder, Chinese national, applied for an I-131 to travel to China to see her Grandpa as he was ill. Only info we have is a notice on USCIS Case Status that her biometrics was satisfied March 22, 2022. She says she never received a Notice of Action letter but we of course have the LIN # to be able to do the search so she most likely got the letter and just can't remember. She traveled to China anyway to be with her Grandpa. Now she's over there again for an opportunity and needs to get this resolved. Anyway...can I or my wife call USCIS to inquire about this? Or does it have to be her. It's been right at 17.5 months which is their estimate on processing but they also suggest way less than that for 80% of applicants. Any thoughts on this would appreciated!! Thanks!!