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Jason and May

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  1. We received the email today notifying us of the NVC case creation. I've been trying off and on over the course of the day to check the case status and see if we can set up the CEAC account and pay the bills. I continually get an error notice stating the server dropped the connection. In checking the VJ forums, it looks like this is a pretty routine issue, or at least CEAC being down/not working properly has been an ongoing and routine issue? I've attached a screenshot of the error message. (I get the same message via Safari and Chrome.) I'm using the URL https://ceac.state.gov/iv.
  2. Hi all, I just have a question I thought I'd see if someone might have had experience with and can answer. My wife and I are in the process of her CR1 visa. She is from the Philippines and is residing there currently, while we await her visa. She was an overseas filipino worker, and she lived and worked in several countries over the years. So, we have started the process of gathering her PCCs so we are prepared when she ultimately gets to her interview. The one PCC we've run into some issues with is Qatar. We checked with the Qatar embassy in Manila, and we received from them instructions on how to apply for her PCC from Qatar. Qatar, however, requires as part of the application process a sundry fingerprint card. When my wife went to the Manila DFA to obtain her fingerprint card, she was told by staff she has to get an "endorsement letter" from the US Embassy in order to get her fingerprint card. OR wait for her "NVC" because her "visa hasn't been approved yet." The NVC thing doesn't make sense to me. I believe what they meant was she has her NOA 1--and she took that with her to the DFA--but her case is still processing and has not yet been transferred to the National Visa Center...? I've googled the endorsement letter issue. I've tried to reach the Philippine embassy in Chicago to ask about it and was unable to get an answer. If you've had any experience with this, could you please share with me how she should go about obtaining the endorsement letter from the US embassy or what the Manila DFA staff meant by her "NVC?" Thanks, all. Warmly, Jason
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