First off thank you for the wonderful responses! I love this community, this journey has been so long and arduous and it's just so nice to feel like we aren't alone 😄
We submitted the online form (thank you @powerpuff!!) last night at 6pm and after submitting it said it would be 3-5 business days for a call back. We got the Tier 1 call at 9am this morning. They told us we would get a call from the San Jose Field Office in 15 calendar days and if eligible, they would mail us the stamp to affix in my husband's passport ourselves. That's the call where we've gotten the "you need a job offer, etc" stories for months, so we'll be taking a different tack this time - namely thanks to the reminder from @mindthegap that it is the law and we have a right for evidence of status - so this time we will be (politely) not taking no for an answer.
@Crazy Cat @OldUser @root_root_user I think you're right, no one knows about this form yet, so maybe we were able to get in early here and this will be the break we need.
I will keep everyone posted when we do hear back and what they say.
As an aside, to @Mike E's point, we have thought about WoM, but that feels like a last resort. I've also read that it's best to have a lawyer file that for you, so it feels like a lot of money and work, it feels like restarting another cycle of paperwork and broken hearts.
I also know we can write to our Senators and the USCIS Ombudsman office, which will likely be our next step if we don't get this stamp.
This has been so frustrating and we just want the physical evidence of what we've worked so hard to get and what has, quite frankly, been already approved for years at this point.
Thanks again everyone 🖤