nj5b

Before I begin, I have done some searching around and I haven't found a resolution to our current dilemma which led me to directly posting this. My wife has filed for her removing conditions on the permanent residency. She is legally employed and we have received a NOA which states that her conditional permanent resident status is extended for 24 months from the expiration date on her Form I-551, Permanent Resident Card..........etc, etc. Her job is requesting now, after a year of employment, that she must complete the I-9 form. Our conundrum regarding this is even though we have this NOA, her green card is printed as expired (still good via the NOA) and her SSN has a DHS restriction on it. This prevents us from providing the necessary documents according to the list of acceptable documentation. We have tried to submit the NOA to the HR department but it was unsatisfactory. How would this be alleviated under our current conditions? Thank you for any help in this matter. -edited for further clarification