LorRie

I'm not active on this forum anymore but always happy to help! I don't remember the exact dates and details but I remember the USPS was no help so there's no point trying to place or shift the blame on them. If the USPS tracking information says delivered then that's enough proof for them to say you did receive it. USCIS is quite strict on those little details and technicality so there's really no way around it other than applying for a new card through the USCIS website. I did have to file under lost/stolen and go through that entire process, including paying the $400++ fees and $80++ biometrics fee (USCIS website will list the fee there). I sent in the I-90 form for replacement card around October 2019 and I believe my card arrived around late April 2020. All this was happening around the height and uncertainty of COVID, lockdowns, etc, so I don't know if that had an impact on how quickly or slowly I got my replacement card. I had to make a new appointment for new photo/biometrics in order to get the new card issued. In my situation I ended up not being able to travel out of the country and had to cancel our flights and absorb the monetary loss there. By the time I got my new card the world was on lock down so I couldn't go anywhere or do anything anyway. So all in all I was supposed to get my Green Card on December 2018, it was mis-delivered. After going through what seems like a lot of work, useless infopass appointments, phone calls, I finally got the replacement Green Card in April 2020. Moral of the story is do what you can to ensure the Green Card arrives to your doorstep - don't move home/address if you can, just stay put until you get this very important piece of document or you'll end up creating a lot of extra work, wasted money, and huge inconvenience for yourself. This is NOT one of those things where they'll say sorry and just issue another card in 6-10 days. I learned a lot from this situation and realize that if you lose any important documents like this it will take a long time to get a new one - so STAY ON TOP OF THESE THINGS best you can. Good luck with your situation but also try to see the bright side... you are in the position where you finally got your Green Card. It took all of us in this forum a lot of time, money, sweat, and tears to reach this stage, so give your and your significant other a huge pat in the back for all that you've gone through.