Here is my situation, hopefully someone can help with this mess.
Hubs and I submitted petitions for 3 people, its his friends (husband and wife, wife has a child from a prior marriage. ) Husband is Ukrainian, so is the wife. Wife's Ukrainian passport has expired and has it in her old married name, since then she has gotten Russian citizenship. We tried to apply U4U using her Russian passport, even thought her bio info, at least from our side, stats she was born in Ukraine.
All 3 petitions were approved on My hubs and my side.
The husband travel docs were approved, the wife was not approved, and the child is still pending.
I'm thinking that the government doesn't believe they are married, and hence the denial. Pretty sure she would be approved if she had a current Ukrainian passport. They don't think they can get her an updated passport mainly because they went into Russia, so they want me to see if we can use her Russian passport and get her a new Ukrainian one if/when she enters the USA.
My hubs and I didn't help him with their side.
I did some research (tried to find websites, YouTube, and even this forum and thread pages 1-21 and 47-51), but some random website said to upload their marriage certificate after we submit the i-134a as some unsolicited documents.
I'm assuming we need to resubmit all 3 petitions again, and make sure I just upload: the marriage certificate, the divorce certificate, and the birth certificate with possible a letter explaining their situation. (They will bring a letter from the ex husband giving permission for the child to leave Russia before they leave)
My hubs and I are planning having him share PC screens when he fills his side out to make sure we aren't some how missing something.
Anyone have any thought?!