I am filling out the DS-160 so that my fiancee can schedule her appointment with the consulate in Juarez. She speaks Spanish so it is easier for me to fill it out. She will do the last part with her daughter looking over her shoulder.
My fiancee has a border crossing card which doubles as a B1/B2 visa. In one section of the DS-160, it asks to fill out the visa number if you have a prior visa. It says to enter the 8 digit visa number, or if you have a border crossing card, to enter the 12 digit number which is the last number on the first line of the optically scanned numbers. On that card, the last number is 12 digits like the instructions say, and it starts with 3 letters (NVL) which comes from the issuing station (Nuevo Laredo) which matches other instructions I have. Every time I try to save the form, it says the number is an incorrect format.
Has anybody else had this problem?