Hi all,
I have applied for visas for my parents. However, now that the cases have been sent to the National Visa Center (NVC), they have assigned one of the cases to Abu Dhabi and the other to Yerevan. Unfortunately, there is no US embassy where my parents reside, and NVC no longer accepts phone calls. Although I have already sent them an email, I have not yet received a response. Has anyone else had a similar experience? I would like to know if it is possible to change the location for one of the cases so that my parents can travel together. I have not paid the fees or filled out the DS-260 form yet.