Hi,
my mom arrived on 10/11/24, I have paid the green card fees the day before she enter US. She still have not received her green card, when I check the case status online using receipt number from the payment confirmation email, the status is still show will receive green card within 90 days after payment.
what steps should I take to track down her green card?
both online or phone call to uscis did not help to find out the status of the card.