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Captain Ewok

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Everything posted by Captain Ewok

  1. Btw, this is our standard 403 access forbidden message. Do you happen to know what page you were trying to access when you got this?
  2. Hi all. Hopefully things are fixed now. I've restored a 3 year search index to the site and unread pages seem to load in 5 seconds or so. Let me know! Thanks and sorry for the issues today!!
  3. Let me know. As a temp measure I’m limiting the internal search engine to 6 months.
  4. Sorry for any downtime. Having to debug. Should be more stable but still working on root cause.
  5. I made a few minor (temp) fixes to help for some users. The root issue appears there still however. I've escalated a trouble ticket for more help.
  6. Ok, just saw that too. Looking into it. May restart our server.
  7. Yes. We are aware and looking into it. Sorry for the inconvenience!
  8. Not entirely sure here on the issue. I will try and reset a few things. We did not make any updates that should have caused this.
  9. Not entirely sure here on the issue. I will try and reset a few things. We did not make any updates that should have caused this.
  10. I'm rebuilding the site search index. It may take a while but will hopefully fix this.
  11. Yes, would like to know more as well. Is this embassy specific or rolling out wider?
  12. Several changes made in the last 12 hours to improve any site slow downs. Let me know if anyone sees anything further!
  13. Yeah, nothing critical -- but we are well aware and working to mitigate future slow downs.
  14. Sorry everyone! We made some recent updates that inadvertently slowed things down a bit -- however we are optimizing things to get us back to normal. Thanks for the patience :)!
  15. Your background is awesome!  Thinking 8-bit goodness!

  16. Def taken to heart and not just for a fleeting moment :). More updates to announce in the very near future.
  17. Hi there! Firstly -- GREAT suggestions! Would having a search option to show only reviews with content (not rating only) as the default help?
  18. Only way to move over is to merge accounts. Let me know if you want to try or keep the accounts separate :).
  19. It depends on if you want to merge them. I don't know if this will fix it or create the same issue TBH. You call... we can merge and see what happens or just start fresh with a new account. Thoughts?
  20. I can attempt to merge the accounts or maybe just update your info in the new account to be safe? I'll upgrade your account to the full member status right now. I can also migrate your old username to the new one if you want.
  21. Yes, soo strange. Can you try making a second account to see if that fixes it?
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