Hello everyone,
I would like to get your suggestion on what I can do to follow up the return of my original Certificate of Naturalization from the State Department.
I received my passport last March 2023 and now it has been 2 months since and there is no sign of the CON in the mail whatsoever.
I think we deserve to have our original CON document back not only for all the financial resources we had to invest to obtain it but also its value and importance as the culmination of our long and significant journey and proof of our commitment to the United States .
I wrote to NPIC@state.gov and the reply I got is:
Thank you for contacting the National Passport Information Center. All the information you need about current passport operations and services is conveniently located on our website at travel.state.gov.
Note: If you are sending this e-mail to cancel your appointment at a passport agency, we will cancel it immediately. Thank you for making it available to another customer.
This is the only reply you will receive to your email.
It's almost unbelievable to note the absurdity of their auto-reply. Not very helpful at all.
Any suggestions will be gratefully appreciated.
Cheers,
G&A