Hey everyone! I am having a little issue with my comune di residenza.
I requested my birth certificate some time ago, making sure to cite Article 3 of Presidential Decree of May 2, 1957 (No. 432) (as stated on travel.state.gov, in the section dedicated to Birth and Death Certificates required by the Italian consulate), however, the clerk gave me my Estratto di nascita, without any reference to the article above.
Therefore, two days ago I requested my birth certificate again. Due to the current situation, I had to schedule an appointment via email, so I made sure to request the certificate with the correct citation, including screenshots from the website and even an example of a birth certificate reporting the article.
Once I went to the comune to pick everything up, I realized they gave me my Estratto di nascita without any citation AGAIN.
They told me, very kindly , that they just release the Estratto and they do not know anything about the citation I need.
I know that people around Italy are able to obtain the correct version fairly easily I just wonder if someone can help find a way to get it. The email I wrote was thorough and comprehensive, showing exactly what I need, but they were refusing to take any extra step to provide me the correct version. This already happened twice and I am really frustrated.
Also, in case my comune won t release the Certificato with the citation, will Estratto work as well?