US Immigration from Ireland

Hi,

I am a UK citizen and am applying for an IR1 visa. A few days ago the London embassy instructed me via email to schedule my interview using the ais.usvisa-info website. Unfortunately I am experiencing some difficulties on this website. I can log in using my registered email and password but when I try to select the "service that fits my needs and fill in my details, including my case number, it keeps telling me that an applicant already exists for this case number and it won t let me proceed.

I should mention that my case was originally being processed by the Dublin embassy and I had an interview set up with them (via the ais.usvisa-info website) however due to circumstances beyond my control I had to reschedule this appointment and upon doing so Dublin decided my case was no eligible to be processed by them and transferred it to London. Under the direction of the website's tech support I re-registered with a new email address but this has done nothing to fix the problem.

Has anyone else been in this same situation and how was it resolved?

Thanks

Sharon

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1) Part 1 Other names used since birth:

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