Second time dealing with the SAVE verification system (1st time SSN, now for DL) with my husband (LPR with conditional gc). Both times having to go through the manual (2nd step) verification process.
Having to go through the manual process adds a significant amount of wait time. Although USCIS says the manual step takes 3-20 business days, in reality it is much longer than that from my experience (2 months for SSN, its been 5 weeks and still waiting on DL) and what I'm seeing others post. Apart from the long waits, the SSN office didn't even understand the manual verification process which added a lot of confusion and more delays, but that is a different topic.
I'm thinking there might be an error in my husband's information in the SAVE system and that is why he keeps having to go through manual verification. However, I would like to see if we can somehow rectify this issue and prevent future manual verifications. How could he find out if there is an error in his info in SAVE? How could he get it corrected? My thinking (1) requesting his file via FOIA through local USCIS office to see if there is a noticeable error that could be attributable to what is in SAVE (2) Requesting an appointment to fix error.
Has anyone tried to correct their information in SAVE? If this doesn't work out, when else might we encounter the SAVE system so I can prepare myself? We are contemplating about moving to new state where he would need a new state DL for his employer, not sure if the employer would be willing to wait for 2 months for the DL though, so this issue is impacting potential job opportunities.
Thanks for any insights.