Good Morning,
So, I sent my ROC package in July and received my extension letter shortly after. Everything was correct, name, address, etc. About 2-3 weeks after that, I received my biometrics notice in the mail. The address was correct, but they erased my first name. It was addressed to "no given name" MY MIDDLE NAME, MY LAST NAME. Well, I thought, I could get it fixed when I go to the biometrics, so I didn't even try to do anything about it then.
I went to the biometrics appointment and explained what happened and they told me, they have never seen it before. They gave my paperwork to the officer and he tried to fix it in the system, but he couldn't. They told me, I have to call the hotline and let them fix it. I tried multiple times to talk to a representative, but couldn't get a real person on the phone. Even though it's not a typographical error, I filed the form to correct one. I was supposed to get a response by yesterday, but haven't heard anything yet.
I was already annoyed that I had to go to biometrics as it is because they had fingerprints on file and it was a 3 hour drive (one way) to the ASC... I was even more annoyed to hear that I had to go there because of a "name change", which they caused.
If I ever have to renew documents or apply for anything where they need to check my immigration status, they won't be able to. Proofing a name change that I didn't do is a little difficult. It's not like a name change from maiden to married name that I could proof.
So my question is... Does anybody know what I'm supposed to do now? I ran out of ideas. Any help is greatly appreciated!