This was the police cert that I submitted to them, and they sent back,
"Please be informed that the Canadian police certificate you have submitted is not acceptable. A new Canadian police certificate is required to continue with your visa application. Please see instructions attached.
Once received and reviewed, the Visa Unit will advise of the next steps." According to their "Example", it should look like the 2nd image. Anyone know what I did wrong? I even stopped by my commissioner's office and they said that the file I sent should be the right certification if I am leaving the country. What am I supposed to be getting instead?