Thank you, I have emailed lbcexpress and they responded the next day. They said at this time it has not been released to LBC. I also use the traveldocs website to put in the passport number and it always says no status update available. I also believe it probably has to do with the Holidays. I know I probably shouldn't have but I booked our flights in mid January once it said issued. I was just reading timelines on how fast people were receiving them. I'm sure we should most likely have it by then, but she's also staying in Manila until she can pick it up. She really wants to get back to her family to spend some time with them so hopefully it comes soon. Like this week before New Year's.