Hey all, I'm hoping someone here has experience with ACRO and can help me. My case just arrived in NVC and I am trying to organise an ACRO police certificate. It's turning out to be quite the process, as due to a cyber security incident their website is down and everything is being processed manually. This means I can't access their FAQ/information on the process!
Does anyone have a copy of the list of documents needed to send off to them? I have already emailed them to request this and to ask how to proceed, but it seems they may take a while to get back to me and I'd really like to be able to send off for this as soon as possible. I am currently just checking I have all the necessary documents ready. I have found an application form from 2014 online but I assume things have been updated since this time.
So far I have at the ready: Driving license, NI card, passport style photo, passport, 2 x proof of address (but they are from over 6 months ago, is this an issue?). I also have a endorser prepared but I am confused at what they have to do - do they fill out/sign a document or do I just note down contact information so they can be contacted if needed?
Additionally, I assume this can be dealt with via email (and previous cases were done online), as the 2014 version only mentions mailing in. I assume this is outdated now?
Sorry if any of this is super obvious, I have been scouring the web for recent information and it has been hard to come by. I appreciate any help I can get!