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Also if suppose I want to now file a fresh application under IR 5 is it necessary for my uncle to first withdraw F4 petition? Or I can just send a new application?

Hi, thank you for your response. Sorry my bad, I forgot to clarify that though I sent those emails to nvc asking for an update but I did from my uncles email address which nvc has on file. I'm aware that I am a third party so I had wrote those emails from my uncle email id with his permission.

Hi, it's 15 July 2007 is priority date. However. The recent events with NVC has really got me thinking if it's worth resubmitting all documents from scratch and repaying all the fees. What if they do the same thing. Clearly it was error from their end. That's why I'm contemplating to close that case

Hi Everyone, Just a little background about my parents case. My uncle a US citizen priorly applied for my parents under F4 category. Their case is currently at NVC. We had sent all the required documents and paid the fees. After approving the documents. NVC wanted petitioner to send w2 for 2020. My uncle lost his job during 2020 and didn't have one so we informed NVC. NVC responded saying a letter of employment and signature should suffice. Everything else including civil documents were approved. The letter was sent and we waited for few months but didn't hear back. NVC phones lines are disconnected so couldn't reach them on phone. I then wrote them couple of emails asking for update. To my utter shock last October we got letter stating as we have not sent them necessary documents NVC will be closing the case if no communication was established. I instantly emailed them showing proof of emails I sent. They just responded saying case was reopened and but we have to repay all the fees and send them updated civil documents. It was so frustrating and its clearly an to error from NVC side. Anyways, on the side it was time for my citizenship application (I came on spouse visa to USA in 2019 and later divorced) earlier this year and thanks to Almighty I got my citizenship process completed in just 4 months. I received my naturalization certificate last week. I'm now seriously considering if I should go and repay fees to NVC or should I just close F4 case and send a fresh application for my parents under "immediate relative" category ? Can someone advise what's the process of closing prior case? Any advice will be highly appreciated Tahera