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So I emailed the USCIS complaint address

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and guess what...

IT IS CLOSED.

Or else they are taking a full one week holiday for Thanksgiving. Hope they choke on a turkey gizzard.

I got this response:

You have emailed an inactive account.

If you are inquiring about the status of documentation you have filed with USCIS, or have a complaint relating generally to the nature of the customer service you have been provided by USCIS, please use our National Customer Service phone number 1-800-375-5283 or visit our website at www.uscis.gov.

If you are a CIS employee and wish to file a complaint regarding credible allegations of criminal misconduct or of very serious misconduct by a USCIS employee, guidance can be found online at htttp://osi.uscis.dhs.gov/. Credible allegations of minor but significant misconduct should be reported directly to the office where you believe they may have occured.

Event Date

Service Center : Vermont Service Center

Consulate : Indonesia

Marriage : 2007-08-10

I-130 Sent : 2007-08-21

I-130 NOA1 : 2008-01-18

I-130 Approved : 2008-09-15

NVC Received : 2008-09-24

Received DS-3032 / I-864 Bill : 2008-09-27

Pay I-864 Bill 2008-09-28

Receive I-864 Package : 2008-09-28

Return Completed I-864 : 2008-10-02

Return Completed DS-3032 : 2008-10-17

Receive IV Bill : 2008-10-30

Pay IV Bill : 2008-10-31

Receive Instruction Package :

Case Completed at NVC : 2009-01-28

NVC Left : 2009-01-30

Consulate Received : 2009-02-20

Packet 3 Received : 2009-02-20

Packet 3 Sent : 2009-02-24

Packet 4 Received : 2009-02-26

Interview Date : 2010-03-18

Visa Received : 2009-03-23

US Entry :

Comments :

Processing

Estimates/Stats : Your I-130 was approved in 241 days from your NOA1 date.

Your interview took 792 days from your I-130 NOA1 date.

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