Medical review

[MonopolyMoney 0]

Kurtis had his medical appointment on September 11th in Toronto at the Medisys office. It was about a 3 hour trip there, we waited in the office for about 2 hours before he was seen. He saw Dr. Siet--it was pretty much an in and out exam. The staff wasn't exactly friendly, but they were civil. This office has the option of a courier delivery, instead of coming back to pick up the results in 3 days. It's $20.85 for this service; the exam itself was $191.50. We chose this option because I *despise* driving in the city, especially foreign ones.

After the exam, we were sent about a half hour walk away to get the chest X-rays done. The wait time there was approximately 20 minutes. The X-ray took 2 minutes and we were out of there just in time to hit the lovely Toronto rush hour traffic. It took us about 4.5 hours to get home, and upon arrival, we found out that we had to go back to the X-ray place. The technician that had taken Kurtis's Xrays had managed to hit 'delete' instead of 'send' on their computers. Thus, the image was lost.

We spent the better half of Wednesday calling around to get a straight answer--finally the technician admitted to her mistake. We then spoke to the manager of the clinic, who told us we would be compensated for our gas/parking when we return. Um, that's nice and all, but what about the nearly 8 hour drive???? Not to mention that Kurtis's schedule doesn't allow another trip out there, so he'll need to take time off.

I understand that mistakes do happen, and the technician's mistake wasn't out of malice, but ARRRRGH! This whole thing is incredibly frustrating.

[Krikit 1,164]

Sorry for the frustration.

[Flames9_RN 358]

That all sort of sucks, luckily it can be fixed

[lynamon 0]

That's really unfortunate ... too bad you didn't go with Dr. Seidens office ... one stop shopping and they were all really friendly.

[L_n_O 3]

Ya, I almost had my medical at Medisys til I found out you had to go to another location for the xray

[IR5FORMUMSIE 850]

Kurtis had his medical appointment on September 11th in Toronto at the Medisys office. It was about a 3 hour trip there, we waited in the office for about 2 hours before he was seen. He saw Dr. Siet--it was pretty much an in and out exam. The staff wasn't exactly friendly, but they were civil. This office has the option of a courier delivery, instead of coming back to pick up the results in 3 days. It's $20.85 for this service; the exam itself was $191.50. We chose this option because I *despise* driving in the city, especially foreign ones.

After the exam, we were sent about a half hour walk away to get the chest X-rays done. The wait time there was approximately 20 minutes. The X-ray took 2 minutes and we were out of there just in time to hit the lovely Toronto rush hour traffic. It took us about 4.5 hours to get home, and upon arrival, we found out that we had to go back to the X-ray place. The technician that had taken Kurtis's Xrays had managed to hit 'delete' instead of 'send' on their computers. Thus, the image was lost.

We spent the better half of Wednesday calling around to get a straight answer--finally the technician admitted to her mistake. We then spoke to the manager of the clinic, who told us we would be compensated for our gas/parking when we return. Um, that's nice and all, but what about the nearly 8 hour drive???? Not to mention that Kurtis's schedule doesn't allow another trip out there, so he'll need to take time off.

I understand that mistakes do happen, and the technician's mistake wasn't out of malice, but ARRRRGH! This whole thing is incredibly frustrating.

I'm really sorry to hear about this fiasco. I was planning on taking the folks to Medisys for their physicals but now I'm rethinking this. An early morning appointment be damned, incompetence is much worse than a few hours of lost sleep. Thanks for the informative and unfortunate review.