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filafila

How do you talk to NVC

By filafila in National Visa Center (Dept of State)

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filafila Apprentice

filafila   0

Posted
Filed: K-1 Visa Country: Moldova
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Posted

I am trying to call NVC all day, press 1 for English and press 5 for operator. Automated message says all operators are busy and please call back later. I really need to talk to someone at NVC. Any advise? What should I do? Thanks everyone!!!

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Otto Grand Master

Otto   83

Posted
Filed: Lift. Cond. (apr) Country: Germany
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Posted
I am trying to call NVC all day, press 1 for English and press 5 for operator. Automated message says all operators are busy and please call back later. I really need to talk to someone at NVC. Any advise? What should I do? Thanks everyone!!!

filafila,

Either keep trying or try calling at a different time of day - they are on Eastern Time so earlier is supposedly better, but we had decent luck throughout the day. :thumbs:

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filafila Apprentice

filafila   0

Posted
Filed: K-1 Visa Country: Moldova
 Timeline
  • Author
Posted
I am trying to call NVC all day, press 1 for English and press 5 for operator. Automated message says all operators are busy and please call back later. I really need to talk to someone at NVC. Any advise? What should I do? Thanks everyone!!!

filafila,

Either keep trying or try calling at a different time of day - they are on Eastern Time so earlier is supposedly better, but we had decent luck throughout the day. :thumbs:

Well, I am trying since 8am all day long....I am going crazy because they just disconnect me.

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Jason-Sasha Proficient

Jason-Sasha   1

Posted
Filed: AOS (apr) Country: Russia
 Timeline
Posted (edited)

I found that it was always best to contact NVC about 30 minutes before the close of their business day. Which, I believe, is midnight Eastern Standard time. Not bad at all. I'm not at that stage yet with my K1 petition, but 2 years ago I was there with a CR1 visa. And that is when I had the most luck. In fact, i usually got operators who had all the time in the world to research questions for me. Good luck!! You could also try asking some of your questions here. There are so many experienced users here, that i would consider this place the most comprehensive aide in anyone's K visa journey. Who needs lawyers when we've got each other???

Edited by Jason-Sasha

22 Jun 05 - We met in a tiny bar in Williamsburg, Va. (spent all summer together)

27 May 06 - Sasha comes back for a 2nd glorious summer (spent 8 months apart)

01 Jan 07 - Jason travels to Moscow for 2 weeks with Sasha

27 May 07 - Jason again travels to Moscow for 2 weeks of perfection

14 July 07 - I-129F and all related documents sent to VSC

16 July 07 - I-129F delivered to VSC and signed for by P. Novak

20 July 07 - NOA1 issued / receipt number assigned

27 Sep 07 - Jason travels to Moscow to be with Sasha for 2 weeks

28 Nov 07 - NOA2 issued...TOUCHED!...then...APPROVED!!!

01 Dec 07 - NVC receives/assigns case #

04 Dec 07 - NVC sends case to U.S. Embassy Moscow

26 Dec 07 - Jason visits Sasha in Russia for the 4th and final time of 2007 :)

22 Feb 08 - Moscow Interview! (APPROVED!!!)..Yay!

24 Mar 08 - Sasha and Jason reunite in the U.S. :)

31 May 08 - Married

29 Dec 08- Alexander is born

11 Jan 10 - AOS / AP / EAD package sent

19 Jan 10 - AOS NOA1 / AP NOA1 / EAD NOA1

08 Feb 10 - AOS case transferred to CSC

16 Mar 10 - AP received

16 Mar 10 - AOS approved

19 Mar 10 - EAD received

22 Mar 10 - GC received

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JVKn'CVO Experienced

JVKn'CVO   11

Posted
Filed: Citizen (apr) Country: Argentina
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Posted

We had problems getting in touch with them too. You can try emailing them

NVCINQUIRY@state.gov.

NVC Contact Info

Good Luck!,

Caro

***Justin And Caro***
Happily married and enjoying our life together!

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filafila Apprentice

filafila   0

Posted
Filed: K-1 Visa Country: Moldova
 Timeline
  • Author
Posted
We had problems getting in touch with them too. You can try emailing them

NVCINQUIRY@state.gov.

NVC Contact Info

Good Luck!,

Caro

I emailed NVC last week and still no reply. Can't call, can't email. Government agency...what can I say.......

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~Nini~ Proficient

~Nini~   2

Posted
Filed: Lift. Cond. (pnd) Country: Canada
 Timeline
Posted

Usually calling in the morning or right before they close is a good time.

Nini - Vancouver BC, Canada (she's the one who does the forum thing)

Bee - Devon PA, USA (he's the one who gave her the shiny ring)

Getting our sanity tested by bureaucracy since 2007.

Here we go again...

Removal of conditions @ VSC

9/4/2010 - sent!

9/14/2010 - NOA

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BobGie Explorer

BobGie   0

Posted
Filed: K-1 Visa Country: Philippines
 Timeline
Posted
Usually calling in the morning or right before they close is a good time.

Reply from NVC may take at least a week then you will get your query answered. Also NVC can give you your interview date too. They can provide it to you faster than the embassy in your area. God bless.

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LadyJane Community Regular

LadyJane   1

Posted
Filed: IR-1/CR-1 Visa Country: Canada
 Timeline
Posted
I am trying to call NVC all day, press 1 for English and press 5 for operator. Automated message says all operators are busy and please call back later. I really need to talk to someone at NVC. Any advise? What should I do? Thanks everyone!!!

Before 8 am or after 10 pm are the times that have worked for me.

CR1 application

I-130: 03/26/2007-07/02/2007 at NSC

NVC: 07/20/2007-11/08/2007

Interview at Montreal Consulate: 01/18/2008

(2 months' additional security checks)

Received Green Card: 05/12/2008

Removal of Conditions

I-751: 2/25/10-

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RandyandRina Proficient

RandyandRina   2

Posted
Filed: IR-1/CR-1 Visa Country: Philippines
 Timeline
Posted

i call them beween 7:30am-7:45am, and they seem to be so friendly at that time.

IR-1

Immigration Process

2007-02-22 **I-130 Sent to VSC

2007-07-02 **I-130 APPROVED at USCIS- CSC

2007-10-10 **CASE COMPLETED at NVC

2007-11-15 **INTERVIEW DATE. APPROVED at USEM!!!

USA

2007-12-02 **Arrival from MNL to JFK (NYC)

2007-12-10 **Visit to SSA

.png

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MegDan Enthusiast

MegDan   0

Posted
Filed: IR-1/CR-1 Visa Country: Honduras
 Timeline
Posted

Oh I think it is EXTREMELY frustrating but I just keep calling them and eventually I get a hold of a live person! :wacko:

I-130:

2/13/07 ~ NOA1

5/31/07 ~ NOA2 Approval!

NVC: (Did not use James' shortcuts except for hubby sending DS-230 to me ahead of time!)

6/15/07 ~ Petition rec'vd by NVC

6/18/07 ~ Case # assigned

7/02/07 ~ DS3032/AOS bill generated

7/03/07 ~ COA email sent

7/09/07 ~ AOS bill rec'vd by mail

7/10/07 ~ Paid/Sent AOS bill

7/13/07 ~ Re-sent COA email, 1st email accepted

7/16/07 ~ IV bill generated

7/18/07 ~ AOS bill entered into system

7/28/07 ~ IV bill rec'vd by mail

8/06/07 ~ I864 packet rec'vd by mail

8/08/07 ~ Paid/sent IV bill

8/10/07 ~ Sent I864 to NVC

8/13/07 ~ NVC rec'vd I864

8/16/07 ~ IV bill entered into system

8/20/07 ~ DS230 generated

8/24/07 ~ I864 "approved"

9/01/07 ~ DS230 rec'vd by mail

9/05/07 ~ DS230 sent to NVC

9/07/07 ~ NVC receives DS230

9/11/07 ~ DS-230 in system "The NVC has rec'vd the checklist letter..."

9/24/07 ~ Chklist sent :o/

9/25/07 ~ Chklist being sent to me

9/26/07 ~ Automated msg changes to "checklist letter being sent..."

10/1/07 ~ Checklist letter rec'vd by mail

10/4/07 ~ Sent out checklist letter response to NVC...HUBBY'S BDAY :(

10/10/07~ NVC rec'vd checklist letter response

10/20/07~ CASE COMPLETE!!!!!!!!!!!!!

11/07/07~ Case forwarded to embassy

12/05/07~ Interview

Onto the waiver process . . .

FAbG.jpg.png

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Cassandra+Yuibi Enthusiast

Cassandra+Yuibi   0

Posted
Filed: Lift. Cond. (apr) Country: Japan
 Timeline
Posted
We had problems getting in touch with them too. You can try emailing them

NVCINQUIRY@state.gov.

NVC Contact Info

Good Luck!,

Caro

I emailed NVC last week and still no reply. Can't call, can't email. Government agency...what can I say.......

It's taking a while. I emailed them on August 2 and received a reply on August 17. I'm assuming they are pretty backlogged with emails... or just lazy.

image5sa8.jpg

Lifting Conditions

03/30/2010: Petition mailed

04/05/2010: NOA

04/09/2010: NOA received in mail

04/20/2010: Biometrics Appointment

06/22/2010: RFE date

06/30/2010: RFE received

07/16/2010: RFE reply sent

07/19/2010: RFE delivery confirmed

08/05/2010: Card Production Ordered!

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