Who to contact re: I-485

[demiurgician 0]

Hello,

We received our NOA for the AOS, EAD and AP (wow that's a lot of abbreviations) on 11 June. On 13 July I received an email notification pertaining to the AOS saying that a "notification" they had sent to us had been returned and to contact them with our correct address so it could be resent. I had been having problems with the Post Office for several months (had to have my W-2s mailed 3 times, stopped getting mail altogether for 2 weeks, never received birthday cards/wedding cards, and have actually seen pieces of mail with my correct address and a "return to sender, address not known" sticker on them), so while upsetting this was not shocking. We actually moved the day the email was sent, and immediately updated our address with USCIS (we have received confirmation letters from them at our new address). However, while mail service is now excellent, we have not received whatever this "notification" is. My husband called USCIS earlier this week and they said to call back today if it had not yet arrived (apparently they had until the 15th to send it out, although I have no idea where that math comes from). Today's mail hasn't come, but I'm not holding my breath.

My questions are these:

1) Who should I contact to actually make something happen here? Is this a big enough problem to contact my senator or congressperson? It seems that the people who answer the phones for USCIS, while perfectly nice, don't actually know what's going on or have the power to do anything. Our AOS has already been set back at least a month, and I really don't want to just keep waiting without doing something.

2) I can't imagine that the "notification" is anything other than an RFE (since it's not an approval), but is there anything else it could be?

3) Will this effect the processing of our EAD/AP as well?? Please please please say no...

Thanks for your help!

[TracyTN 237]

If USCIS said to call them back today, that's what I would do. Let them tell you what to do next.

I'm not sure where else you could start, as they would have to be the ones to re-generate the notice.

The only other thing I can think of, if you get no joy from them on the phone, is to make an infopass appointment at your local office and see if they can help.

[Kez/JWolf 6]

You need to make an infopass appointment at your local USCIS office and explain to then about the returned mail... they will contact the service center and request the mail be resent... they can also tell you what it is... you need to do this very soon as you only get a limited time after mail is returned before they will concider your case abandoned... also make sure your name is on the inside of your mailbox where the mail person can see it....

Kez

[Miranda&James 8]

Infopass, and do it ASAP because RFE's typically have an 87 day timeline and I don't know if they will extend this if you didn't receive the notice in the first place (yeah it would be fair if they did but we all know USCIS isn't fair).

[featherB 1]

It might not be an RFE - if you've not had a notice about your biometrics appointments, it could well be that that has gone missing!

[Miranda&James 8]

It might not be an RFE - if you've not had a notice about your biometrics appointments, it could well be that that has gone missing!

Good point! Definitely make that Infopass as fast as possible since I think missing biometrics can result in them thinking you've abandoned your case, so you would want to get that cleared up so they know the post office messed up!

[demiurgician 0]

It might not be an RFE - if you've not had a notice about your biometrics appointments, it could well be that that has gone missing!

Sorry, I should have stated that he has already had his biometrics appointment. Thanks though!

[Sand 5]

Good Luck !

[demiurgician 0]

Good Luck !

Thanks!

If USCIS said to call them back today, that's what I would do. Let them tell you what to do next.

I'm not sure where else you could start, as they would have to be the ones to re-generate the notice.

The only other thing I can think of, if you get no joy from them on the phone, is to make an infopass appointment at your local office and see if they can help.

Thanks for your help!

Infopass, and do it ASAP because RFE's typically have an 87 day timeline and I don't know if they will extend this if you didn't receive the notice in the first place (yeah it would be fair if they did but we all know USCIS isn't fair).

Thanks so much for the information!

You need to make an infopass appointment at your local USCIS office and explain to then about the returned mail... they will contact the service center and request the mail be resent... they can also tell you what it is... you need to do this very soon as you only get a limited time after mail is returned before they will concider your case abandoned... also make sure your name is on the inside of your mailbox where the mail person can see it....

Kez

Thanks so much!

[demiurgician 0]

Great, the mail came and no notice. My husband called, and apparently now they say they have *60* days to send it to us. I will be making an infopass appointment today, but does anyone know if this will effect the processing of our EAD and AP? Technically the notice was only about the I-485, but I'm worried...

PS: How can it possible take 2 months to send out another letter?? The efficiency of the USCIS is staggering...

[Kez/JWolf 6]

If it is an RFE then your case will be on hold until they get the information they are looking for.... as soon as they get that info then the processing will resume and you should get an update on the website saying it has resumed.... so yes it will delay everything for a while....

Kez