Rejected I-765 and I don't have any clue why...

[wazzujoel 99]

Submitted the i-765 via online submission where it literally tells you what to upload. What we uploaded was as follows

 

1. Signed i-765 pdf that the USCIS online submission checks for accuracy and doesn't allow you to proceed until the system confirms it is correct 

2. I-797C receipt of proof of pending i-485. The system also checks this for accuracy. I had to scan it a couple times before the system confirmed it and allowed me to proceed. 

3. I-797C receipt for the most recent i-485 status. This was a receipt showing that they reused fingerprints. 

4. Official I94 document - printed from the website.

5. 2x2 picture

6. Identity documented - Uploaded both NYS drivers license and current unexpired EAD card. 

 

Note - the USCIS website then checks the entire submission for completion and the website itself set the payment amount which was $260 dollars that consistent with the fee structure as their i-485 was submitted in June 2024 which is after April 1, 2024.

 

Thoughts? What do you do when they reject an application saying you didn't provide something, but you did because it was automatically checked, and the automatic system then allowed the case to be created?  

[wazzujoel 99]

Update - I found the error. 

 

When I printed the saved application - for whatever reason it unchecked the box in 1(a). SMH. 

[OldUser 8,580]

Glad you found it!

Just because case is allowed to be created doesn't mean it prevents all possible mistakes by filer or by USCIS

Edited Friday at 05:50 PM by OldUser

[wazzujoel 99]

I guess the question I have now is this - They sent a yellow paper saying If we do file this benefit request again (checking 1(A) SMH) then I am supposed to place this letter on the top of the package.  I would prefer to file again online because it's significantly easier than mailing. Can I just file this all again electronically the same way I did except with 1(a) selected? Should I scan this yellow letter and attach it to a new online benefit request? Not sure what to do here... any advice? 

[Edward and Jaycel 1,116]

18 minutes ago, wazzujoel said:

Should I scan this yellow letter and attach it to a new online benefit request? Not sure what to do here... any advice? 

 

I would do this

[Demise 1,387]

22 hours ago, wazzujoel said:

I guess the question I have now is this - They sent a yellow paper saying If we do file this benefit request again (checking 1(A) SMH) then I am supposed to place this letter on the top of the package.  I would prefer to file again online because it's significantly easier than mailing. Can I just file this all again electronically the same way I did except with 1(a) selected? Should I scan this yellow letter and attach it to a new online benefit request? Not sure what to do here... any advice? 

 

You can. Just scan the yellow letter and attach it and a scan of I-485 receipt notice as evidence.

 

Or alternatively if the system is faulty maybe it'd make more sense to just send in a paper application.