DS-160 can't confirm photo. 'Next: review" greyed out

[eriks0n 0]

Hi all,

 

I'm applying for a DS-160 and for the past few weeks I've been trying to move forward with the application but I simply cannot find a way to get past the Photo Confirmation step. 

My photo gets approved and passes they standard requested but I cannot move ahead and click on the "Next: Review" button.

 

Even if the photo meets the criteria, I've tried everything (I think): resizing the photo, taking different head shots, tried with different browsers (chrome, safari, opera), cleared the cookies and cache of the browser - nothing seems to work. The button 'Next: Review' is greyed out and I cannot click on it. 

 

Does anyone known what could be the issue? I've tried to google it and see a couple posts on this forum but couldn't get it to work.

 

Any help is much appreciated.
Thanks

Edited 8 hours ago by eriks0n

[C1322 4]

Your photo has yet to meet the criteria. Try using an online app to automatically shape the picture you’re using to the specific passport criteria, or just go get picture taken and ask for digital copies.