Request to transfer my N400 319(b) to Fairfax office?

[nhi.nguyen 1]

I'm a military spouse and currently stationed in Germany. I got my conditional green card on October 2023 then I joined my husband in Germany on Jan 2024. On Aug 19, 2024, I filed N400 under 319(b) and mailed it to Chicago Lockbox.

60 business days passed and I didn't receive any receipt of notice. So I contacted them and luckily got my case number. I immediately emailed Fairfax office (WASNN400.OVERSEAS@DHS.GOV) to transfer my case to their office, however, I haven't received any response from them. I contacted USCIS contact line couples of time asking about transferring my case to Fairfax office. All of agents I talked to insist that I must send a letter of transfer request directly to Fairfax office. After I mentioned that I included a cover letter of transfer request in my application, they told me to wait =.=.

For some reason, it took USCIS 4 months to send out my receipt after I made at least 10 phone calls and 5 e-requests of non-delivery of receipt. I recently received my receipt of notice in Jan 2025 and noticed that it was issued by NBC at Kansas even though I included request of transferring my case to Fairfax office.

My ROC window is opened in July 2025 and if I don't get scheduled for interview by then, I must file for I-751.

My spouse and I are planning to move back to the states as soon as I get my citizenship. The longer we stay in Germany, the worse it hurts our finance because I couldn't get a job in base due to not being a US citizen.

I appreciate a lot if anyone can come up with any solutions to deal with this. It's such a big hassle when I must drive to base after 1500 just to make a phone call to USCIS.