CEAC Login Error After Consulate Transfer Request – Anyone Experienced This?

[Polarfrost 1]

Hi everyone,

 

I’m wondering if anyone else has experienced the following issue when transferring their case from one consulate to another.

Here’s the background:

• DQ on Late Oct 2024 (EB1-A Current).
• I initiated a consulate transfer request in early December because I am currently working in a country other than my home country.
• Since late December, whenever I try to log in to the CEAC portal, I keep getting the following error message:
  "The selected Case Number and Invoice Identification Number combination you entered does not match our records. Please try again or contact the National Visa Center for further assistance.
• I also tried change my case number's first three letter with the new consulate location, still the same error.

 

 

Has anyone else faced this problem after requesting a consulate transfer? 

 

I’ve contacted the NVC via public inquiry, but I’m still waiting for a response and thought I’d check here to see if this is a common issue or if there’s something specific I might have overlooked.

Any insights or advice would be greatly appreciated.

 

Thanks in advance!

[Crazy Cat 42,296]

Sounds like your DOS case number has changed.  You might have to wait until you get the new, complete current  consulate case number.

Edited January 19 by Crazy Cat

[Polarfrost 1]

5 hours ago, Crazy Cat said:

Sounds like your DOS case number has changed.  You might have to wait until you get the new, complete current  consulate case number.

 

Hello, thank you for your response. Hopefully, the change in the case number is a positive sign. I'm just unsure how long the process of changing consulates typically takes. It has been around 50 days since the original request🫥.

[Whattastar 0]

Hey Polarfrost did you successfully transfer? We transferred and got a new case number within a week and our old one says error. 

[appleblossom 3,137]

On 1/19/2025 at 6:02 PM, Polarfrost said:

 

Hello, thank you for your response. Hopefully, the change in the case number is a positive sign. I'm just unsure how long the process of changing consulates typically takes. It has been around 50 days since the original request🫥.

It sounds like you’ve already had your case transferred if the old number isn’t working. Which consulate to and from? 

[Polarfrost 1]

On 1/26/2025 at 8:23 AM, Whattastar said:

Hey Polarfrost did you successfully transfer? We transferred and got a new case number within a week and our old one says error. 

Hello Whattastar. I have received the new case number after doing a public inquiry to NVC and they gave me a new case number which works in CEAC.

[Polarfrost 1]

On 1/26/2025 at 9:42 AM, appleblossom said:

It sounds like you’ve already had your case transferred if the old number isn’t working. Which consulate to and from? 

Hello appleblossom. I have received the new case number after doing a public inquiry to NVC and they gave me a new case number which works in CEAC. Appearently they might just forget to send me that email lol.