How to Schedule a new Interview after Cancelling?

[JDK5130 2]

Due to a recent problem I had to cancel my Fiancees interview. But a good samaritan saved us. This is detailed in my previous post “passport stolen”.

 

Everything is completed, medical exam, biometrics everything. The only thing left is the interview.

 

When I log into usvisascheduling.com I do not see an option to schedule the interview. Prior to me cancelling there was an option to “reschedule”, I waited as long as I could trying to reschedule but eventually had to cancel.

 

I have tried to call VAC and no one answered, says they are closed but their hours are 8-5?

I have tried to web chat with them but it's the same thing.

 

How do I schedule just a new interview on usvisascheduling.com?

 

I have read online (reddit etc.) that I should close my current application and start a new application?

 

Has anyone ever had to schedule a new interview after cancelling?

 

Any help would be MUCH appreciated.

 

JDK

[JDK5130 2]

Update:

 

After speaking with my attorney and browsing Reddit which seems to have good information regarding the new ustraveldocs website.

 

Since cancelling the interview when I was logging into the ustraveldocs website there was no option to "schedule/reschedule" an appointment. This option was available prior to my cancellation because I was trying to reschedule the interview leading up to the date after my fiancée's passport was stolen, which has since been recovered.

 

So after researching a little I clicked "start new application", this action closed out the old application and started a new form to schedule a new appointment. All the information was prefilled in from the last application except the MNL case number and DS160 confirmation number. I had to re-enter that information.

 

Once I continued it goes to the Visa Fee payment screen, which I had already paid. Once I selected "credit card" the next screen showed that my payment had already been made and I owed no money. So basically the payment fee reciept # was attached either to the MNL # or the DS160 confirmation #. So I did not have to pay the fee again.

 

Hope this helps someone in the future. 

 

After finishing all of this I now have the "schedule/reschedule" button and can click it. But l am getting the "no slots available".

 

I am going to start a new thread and hopefully someone can help me increase my chances of logging in at the right time to get an open slot. Only thing left is the interview.

 

Thank you to all that have helped.

 

JDK