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Posted
7 minutes ago, BHsurfer said:

I called the USCIS hotline, got through to an agent by saying I wanted to update details. Agent gave me an access code but it’s not adding to my account. May not be the latest code?

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Are you a US citizen? If yes, you can't register this case under your existing USCIS account. Your immigrant spouse should create their own account and add the case there with their information such as DOB, because N-400 is their case.

Posted
1 hour ago, OldUser said:

Are you a US citizen? If yes, you can't register this case under your existing USCIS account. Your immigrant spouse should create their own account and add the case there with their information such as DOB, because N-400 is their case.

No, I am a foreign national with a GC for 5 years. The last case listed on my USCIS account was for removal of conditions.

Posted
41 minutes ago, OldUser said:

Are you entering date of birth correctly? Is it listed on N-400 correctly?

Yes, month/day/year.

 

The account is now locked for 20 mins due too many incorrect tries (entering same info). Is the access code case-sensitive?

Posted
11 hours ago, BHsurfer said:

Yes, month/day/year.

 

The account is now locked for 20 mins due too many incorrect tries (entering same info). Is the access code case-sensitive?

Received the new access code via email after requesting it online yesterday. Case added to online account, biometrics reused and now awaiting interview scheduling.

 

Noticed two inbound letters from USCIS arriving today. May be the access code and notification of reused biometrics. Will update.

 
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