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Filed: K-1 Visa Country: Russia
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Posted

Hello,

 

My visajourney account is linked to my university (.edu) email account, which has since been closed - I cannot get new emails to that domain anymore. I also do not remember my password so I can't assign things to a new email. Who should I get in contact with to help me switch this account's email? I can neither reset password (don't have access to original email) or reassign to a new email domain (i don't remember my password). I'm only logged in on this device and if anything happens I won't have access to this account anymore.

Filed: Citizen (apr) Country: Canada
Timeline
Posted

This would be something that only @Captain Ewok may be able to help with. 

It's a long shot but have you checked your browser for the saved passwords on that device? 

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Filed: K-1 Visa Country: Russia
Timeline
Posted
11 hours ago, Ontarkie said:

This would be something that only @Captain Ewok may be able to help with. 

It's a long shot but have you checked your browser for the saved passwords on that device? 

I have checked saved passwords on this device but the saved password is wrong! I've only recently set up a KeyPass password database so if I am able to change email/password on this account, I will actually know where my password is written down. 

If Captain Ewok has time and is willing to help, great, if not, that's fine too, it's ultimately my fault anyways. Thanks for the info!

 

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