DCF Germany: New Appointment Scheduling System Issues: usvisascheduling.com

[Elavod 18]

Hi everyone, I wanted to share an update on our DCF process, especially for those who might be in a similar situation. After the I-130 was approved, we’ve completed the DS-260 form, but are currently stuck at the stage before we can schedule our consular interview. We ran into this issue right as the system transitioned to a new scheduling platform.

 

As of October 26th, 2024, the new system for scheduling appointments is:

https://www.usvisascheduling.com

 

You can also find a notice of this change here:

Germany - Notice of System Change (PDF)

 

The problem we’re facing is that when we try to create an application in this new system, we are asked for a “NVC/KCC Case Number.” However, the case number given to us by the consulate (which starts with “FRN2024…”) is not being recognized. The error message we receive is:

 

“The Case Number entered is invalid. Please confirm your Case Number and re-enter it.”

 

We’ve reached out to support via the application portal and provided screenshots of the issue. Unfortunately, after a week, we still haven’t received any concrete solutions.

 

I’ll keep you posted if we get a resolution, but if anyone else has faced this and found a workaround, I’d love to hear your advice. Hopefully, this helps anyone else going through the same transition!
 

Edited Monday at 10:37 AM by Elavod
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