I cant pay NVC fees, what is the right action? (Merged threads)

[mico1989Athens 0]

Hello, after our I130 has been approved we receieved welcome email 2 weeks ago.

Last week, I logged in (US citizen petitioner) CEAC and tried to pay AOS fee.

After trying to fee, it gave me error: "unable to complete form, please try again later” but it got stuck as status “in process”. 

Please see my screenshot. 

 

1 - Should I try to pay other fee? 

2- Did my payment go through? My bank account didn't change.

3 - Is there a deadline for paying the fee or anything else at this stage? I'm just waiting for system to work again but I don't want to miss anything to cause a denial or delay. We received approval notice and welcome email 2 weeks ago. 

 

Any help is appreciated. thanks.

[appleblossom 2,476]

58 minutes ago, mico1989Athens said:

Hello, after our I130 has been approved we receieved welcome email 2 weeks ago.

Last week, I logged in (US citizen petitioner) CEAC and tried to pay AOS fee.

After trying to fee, it gave me error: "unable to complete form, please try again later” but it got stuck as status “in process”. 

Please see my screenshot. 

 

1 - Should I try to pay other fee? 

2- Did my payment go through? My bank account didn't change.

3 - Is there a deadline for paying the fee or anything else at this stage? I'm just waiting for system to work again but I don't want to miss anything to cause a denial or delay. We received approval notice and welcome email 2 weeks ago. 

 

Any help is appreciated. thanks.

 

How long ago was this? It can take a week for the fees to go through. 

[pushbrk 12,873]

1 hour ago, appleblossom said:

 

How long ago was this? It can take a week for the fees to go through. 

Correct.  Go ahead and pay the other fee.  Expect "in process" for two or three days, minimum.

 

[mico1989Athens 0]

5 hours ago, appleblossom said:

 

How long ago was this? It can take a week for the fees to go through. 

 

3 hours ago, pushbrk said:

Correct.  Go ahead and pay the other fee.  Expect "in process" for two or three days, minimum.

 

 

Thank you for answering  but my problem is: payment didn't go through I think.

It gave me an error message. It said "please fix errors - unable to complete form, please try again later". Are you familiar with this issue?

 

Also can you please comment on my last question:

3 - Is there a deadline for paying the fee or anything else at this stage? I'm just waiting for system to work again but I don't want to miss anything to cause a denial or delay. We received approval notice and welcome email 2 weeks ago. 

 

Much appreciated.

Edited September 25 by mico1989Athens

[mico1989Athens 0]

Hello dear community, our i130 approved and we got welcome email 2 weeks ago.

Since then, we could only login to portal but cannot make a payment.

Cannot upload or start any application because payment cannot be made. 

 

when i tried to pay first fee, it gave me error: "unable to complete form, please try again later” but it got stuck as status “in process”. 

Please see my screenshot. 

 

My question: Is there a deadline for paying the fee or anything else at this stage? I'm just waiting for system to work again but I don't want to miss anything to cause a denial or delay. We received approval notice and welcome email 2 weeks ago. We didn't upload any document, or submit a form yet. Are we racing with time?

 

thank you if anyone can guide me.

[pushbrk 12,873]

I'm not familiar with the error message but your status is the correct status for a payment in process.  The time limit is one year from your welcome notice, unless you at least contact them.  I still suggest paying the other fee anyway.

 

 

[KMG 125]

14 minutes ago, mico1989Athens said:

Hello dear community, our i130 approved and we got welcome email 2 weeks ago.

Since then, we could only login to portal but cannot make a payment.

Cannot upload or start any application because payment cannot be made. 

 

when i tried to pay first fee, it gave me error: "unable to complete form, please try again later” but it got stuck as status “in process”. 

Please see my screenshot. 

 

My question: Is there a deadline for paying the fee or anything else at this stage? I'm just waiting for system to work again but I don't want to miss anything to cause a denial or delay. We received approval notice and welcome email 2 weeks ago. We didn't upload any document, or submit a form yet. Are we racing with time?

 

thank you if anyone can guide me.

I have colleague that is in the NVC stage and she had this problem.  She tried a different browser and it worked!

[mico1989Athens 0]

25 minutes ago, pushbrk said:

I'm not familiar with the error message but your status is the correct status for a payment in process.  The time limit is one year from your welcome notice, unless you at least contact them.  I still suggest paying the other fee anyway.

 

 

thank you, i will try again.

 

without paying fees, are there any action i can take? like filling or submitting forms or submitting documents?

or paying the fee is first and only step to get started?

 

thanks again.

[pushbrk 12,873]

2 hours ago, mico1989Athens said:

thank you, i will try again.

 

without paying fees, are there any action i can take? like filling or submitting forms or submitting documents?

or paying the fee is first and only step to get started?

 

thanks again.

No

[n.samuraibear 20]

Try a different browser, different device or even incognito mode/VPN. No one knows the cause but various people have had success with one or more of these attempted solutions

[mico1989Athens 0]

thank you all, i was able to pay with another browser however it says "in process" for 3 days. Is this normal? 

On 9/26/2024 at 8:03 AM, n.samuraibear said:

Try a different browser, different device or even incognito mode/VPN. No one knows the cause but various people have had success with one or more of these attempted solutions

 

 

On 9/24/2024 at 8:39 PM, KMG said:

I have colleague that is in the NVC stage and she had this problem.  She tried a different browser and it worked!

 

thank you all, i was able to pay with another browser however it says "in process" for 3 days. Is this normal? 

[n.samuraibear 20]

6 hours ago, mico1989Athens said:

thank you all, i was able to pay with another browser however it says "in process" for 3 days. Is this normal? 

 

 

 

thank you all, i was able to pay with another browser however it says "in process" for 3 days. Is this normal? 

Yes it does take a few days sometimes. Don't worry, give it a few days especially if there are holidays or weekends in the middle 

[mico1989Athens 0]

41 minutes ago, n.samuraibear said:

Yes it does take a few days sometimes. Don't worry, give it a few days especially if there are holidays or weekends in the middle 

thank you dear friend.

[powerpuff 6,697]

Related threads merged. Please do not start a new thread for every question regarding a related topic. Keep all questions regarding fees here only.

 

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