Renewing 10 yr green card fpr the second time

[Miss Ruby 3]

Good Morning

  I am getting ready to renew my 10 yr green card for the second time, last time i filed the I-90 in 2014 I had to create a USCIS E filing account which had a user name and password.Once I received my Green Card in 2015 I never had a reason so sign back into the account. Does anyone know if the E filing account  in 2014 would still be valid?  I tried to log on to renew my green card and i received a "Invalid email or password". I have photo copies of my first application in 2014 so the user name and password are correct. Would the USCIS E filing account 2014  be outdated and should I start afresh with a new account with the myaccount.USCIS that comes up when I visit the "how to renew your green card" page? Thank you for any help!

[Verrou 1,962]

are u talking about myuscis portal? yes u can use that. if it doesnt work, either u try forgot password or just try to make a new account if its possible.  usually it link to 1 cellphone number, unless u have different number i dont know what to tell u.

[NorthByNorthwest 346]

4 hours ago, Miss Ruby said:

Good Morning

  I am getting ready to renew my 10 yr green card for the second time, last time i filed the I-90 in 2014 I had to create a USCIS E filing account which had a user name and password.Once I received my Green Card in 2015 I never had a reason so sign back into the account. Does anyone know if the E filing account  in 2014 would still be valid?  I tried to log on to renew my green card and i received a "Invalid email or password". I have photo copies of my first application in 2014 so the user name and password are correct. Would the USCIS E filing account 2014  be outdated and should I start afresh with a new account with the myaccount.USCIS that comes up when I visit the "how to renew your green card" page? Thank you for any help!

 

Accounts are deleted after a certain period of inactivity + the current authentication system was not in use back in 2014. No big deal - just create a new account.

[Miss Ruby 3]

49 minutes ago, NorthByNorthwest said:

 

Accounts are deleted after a certain period of inactivity + the current authentication system was not in use back in 2014. No big deal - just create a new account.

Thank You!

4 hours ago, Verrou said:

are u talking about myuscis portal? yes u can use that. if it doesnt work, either u try forgot password or just try to make a new account if its possible.  usually it link to 1 cellphone number, unless u have different number i dont know what to tell u.

Thanks 

[TBoneTX 45,259]

For everyone's information, let us know how you ultimately proceeded.

[Miss Ruby 3]

I decided to create a  new USCIS online account,I  followed the step by step information on how to create an online account from the USCIS page.My account was created,I can log on with the one time verification code sent via my  e mail ,but I never received an e mail confirming that I successfully created the account which I believe should have been the last step .Should I be concerned the account isn't valid if I didnt receive the final confirmation email? I am anxious to get my green card renewed but am concerned my account may not be fully set up correctly.Any insight would be appreciated.

Edited September 22 by Miss Ruby

[OldUser 6,608]

7 hours ago, Miss Ruby said:

I decided to create a  new USCIS online account,I  followed the step by step information on how to create an online account from the USCIS page.My account was created,I can log on with the one time verification code sent via my  e mail ,but I never received an e mail confirming that I successfully created the account which I believe should have been the last step .Should I be concerned the account isn't valid if I didnt receive the final confirmation email? I am anxious to get my green card renewed but am concerned my account may not be fully set up correctly.Any insight would be appreciated.

Did you check spam folder?

Can you update email address after creating account to a different one (not sure if possible)?

[Miss Ruby 3]

26 minutes ago, OldUser said:

Did you check spam folder?

Can you update email address after creating account to a different one (not sure if possible)?

Thanks for the reply...Yes I checked the spam folder when i created the account, nothing was there.Would updating  another email address  to the  account trigger the email i should have received telling me i was successful in creating the account? The other options i can think of is just to use the account and hope for the best or call the help line and hope i get a real live person to ask for help, or just delete the account and start  all over again and hope i receive the "you were successful in creating the account" email on the second attempt. I"m open to suggestions...

[OldUser 6,608]

1 hour ago, Miss Ruby said:

Thanks for the reply...Yes I checked the spam folder when i created the account, nothing was there.Would updating  another email address  to the  account trigger the email i should have received telling me i was successful in creating the account? The other options i can think of is just to use the account and hope for the best or call the help line and hope i get a real live person to ask for help, or just delete the account and start  all over again and hope i receive the "you were successful in creating the account" email on the second attempt. I"m open to suggestions...

Why do you expect the email? How do you know it would be sent?

[Miss Ruby 3]

18 minutes ago, OldUser said:

Why do you expect the email? How do you know it would be sent?

It was written in the instructions from theUSCIS website explaining how to create a online account,it was step 11 and step 12. I tried to attach of pic of the instructions but it failed.

[Miss Ruby 3]

1 minute ago, Miss Ruby said:

It was written in the instructions from theUSCIS website explaining how to create a online account,it was step 11 and step 12. I tried to attach of pic of the instructions but it failed.

I assumed there would be people on this site who had created an USCIS online account and would know what I was referring too.

[OldUser 6,608]

1 hour ago, Miss Ruby said:

I assumed there would be people on this site who had created an USCIS online account and would know what I was referring too.

I created account but it was a long time ago... Let's see if anybody has recent experience.

[Miss Ruby 3]

UPDATE.....I went forward and logged onto the USCIS portal and applied for the renewel of my 10 year green card. I had no issues, the portal worked fine without me receiving the email saying I had succesfully created the USCIS account.Hopefully this will help someone  in the future if they have the same issue and are concerned. Thanks to those people who tried to help me with my questions, I appreciate it!

[TBoneTX 45,259]

Thanks for returning with the happy update!