“We have taken an action on your case” meaning

[ilikepotatoes 57]

This morning, my husband got an email notification from USCIS saying “we have taken an action on your case.” However, when he logged into the account, there was no update at that time. He’s already had his biometrics appointment, and they have been actively reviewing his case since last month. Is this a good sign? 

[Boiler 45,735]

From what I have seen there is no way of knowing, hopefully you will see something positive soon.

[OldUser 6,984]

My understanding is, this notification can be generated any time the case is opened and viewed. It doesn't necessary mean any action was taken just yet. But there also may be a delay.

[ilikepotatoes 57]

Thank you both for responding to my question. We have an update as of this morning which has confused us even more. My husband decided to “speak” to Emma on the chat option, and she said our case was approved. He then called and spoke to two live agents who said that it hasn’t been approved yet and is still pending. Anyone have any idea on what this could mean? lol 

[OldUser 6,984]

8 minutes ago, ilikepotatoes said:

Thank you both for responding to my question. We have an update as of this morning which has confused us even more. My husband decided to “speak” to Emma on the chat option, and she said our case was approved. He then called and spoke to two live agents who said that it hasn’t been approved yet and is still pending. Anyone have any idea on what this could mean? lol 

This means nobody you speak to at USCIS has any clue. I don't believe anything they say over chat / phone / online status.

 

The only real update is a letter in the mail.

 

My guess, somebody at USCIS opened file and closed it. This triggered "Action was taken" even if nothing was changed. That's the only explanation I can give as I've seen reports of this before with nothing happening after that for some time.

 

Edited August 20 by OldUser

[Treasure1 243]

On 8/19/2024 at 4:58 PM, ilikepotatoes said:

This morning, my husband got an email notification from USCIS saying “we have taken an action on your case.” However, when he logged into the account, there was no update at that time. He’s already had his biometrics appointment, and they have been actively reviewing his case since last month. Is this a good sign? 

Congratulations, you definitely have been approved, be patient your status will update shortly 

[ilikepotatoes 57]

18 hours ago, OldUser said:

This means nobody you speak to at USCIS has any clue. I don't believe anything they say over chat / phone / online status.

 

The only real update is a letter in the mail.

 

My guess, somebody at USCIS opened file and closed it. This triggered "Action was taken" even if nothing was changed. That's the only explanation I can give as I've seen reports of this before with nothing happening after that for some time.

 

As it turns out, it was actually approved! The approval notice was uploaded  to the documents section today. We are in shock. It only took a few months. Thank you so much for responding to my questions and for all the advice you have offered to us! 

4 hours ago, Treasure1 said:

Congratulations, you definitely have been approved, be patient your status will update shortly 

Thank you! System updated today and we have definitely been approved! We are elated! 

[stag 51]

Wow you are extremely lucky, people are usually waiting for a long time for any action. May I ask which service center your case was at?

[OldUser 6,984]

2 hours ago, ilikepotatoes said:

As it turns out, it was actually approved! The approval notice was uploaded  to the documents section today. We are in shock. It only took a few months. Thank you so much for responding to my questions and for all the advice you have offered to us! 

Thank you! System updated today and we have definitely been approved! We are elated! 

Congratulations !!!