Andrews Memorial Hospital - Delay

[Sea Leslie 430]

My mother-in-law completed her interview and her medical. They said she needed to get a COVID Booster, but was required to wait ONE MONTH after she completed her medical. She waited a month, emailed them results. When she called to check on the status, they told her that it could take up to 10 days for them to get through the emails because they get "so many a day."🙄

 

She waited the 10 days and then they told her it can take up to 14 day. It has been almost 2 months.😟 Every time she calls she is either placed on hold or no one answers. We sent emails for an update - no response. If it takes 2 months for them to get the email to verify she took the booster, how long will it take them to send over the results to the Embassy???????? 

[Ara Burton 19]

1 hour ago, Sea Leslie said:

My mother-in-law completed her interview and her medical. They said she needed to get a COVID Booster, but was required to wait ONE MONTH after she completed her medical. She waited a month, emailed them results. When she called to check on the status, they told her that it could take up to 10 days for them to get through the emails because they get "so many a day."🙄

 

She waited the 10 days and then they told her it can take up to 14 day. It has been almost 2 months.😟 Every time she calls she is either placed on hold or no one answers. We sent emails for an update - no response. If it takes 2 months for them to get the email to verify she took the booster, how long will it take them to send over the results to the Embassy???????? 

Join Jamaica NVC Process on Facebook and post your question there.

 

There is a lot of individuals who have experience with Andrew's delays in that community.

[Sea Leslie 430]

Thanks, there are several there. Which group specifically discusses Andrew Medical? Do you have the link?

[The_Walters 7]

I read that if they do not respond or are hard to get a hold of, email usmeds@amhosp.org

Let them know the situation

[Sea Leslie 430]

On 6/17/2024 at 5:05 PM, The_Walters said:

I read that if they do not respond or are hard to get a hold of, email usmeds@amhosp.org

Let them know the situation

Thanks for the feedback. She called last week and they told her that they "already" submitted to the Embassy but did not say when. We also heard that there's a delay at the Embassy and do not know how long it will take the Embassy to get her medical report. We've just been checking the Visa Status online. 

[brenshaw 2]

On 6/16/2024 at 8:48 AM, Sea Leslie said:

My mother-in-law completed her interview and her medical. They said she needed to get a COVID Booster, but was required to wait ONE MONTH after she completed her medical. She waited a month, emailed them results. When she called to check on the status, they told her that it could take up to 10 days for them to get through the emails because they get "so many a day."🙄

 

She waited the 10 days and then they told her it can take up to 14 day. It has been almost 2 months.😟 Every time she calls she is either placed on hold or no one answers. We sent emails for an update - no response. If it takes 2 months for them to get the email to verify she took the booster, how long will it take them to send over the results to the Embassy???????? 

 

[Sea Leslie 430]

I have an exciting update...

 

I finally was able to find the new email address for the Jamaican Embassy. I emailed them yesterday evening (8pm) got a response this morning (9am) today stating, 

 

Good day,

Your case is in its final stage . Communication will be sent once its available for pick up.

Regards,

 

Immigrant Visa Unit
Embassy of the United States of America

Kingston, Jamaica

 

https://jm.usembassy.gov

 

 

Immediately after this email was sent today, on the visa status check website, it went from Refused to Administrative Processing, a few minutes later it said Issued. Thanks for your support everyone. 

[MLHCR 0]

Hello- happy to hear that your mother-in law was successful in completing her journey. Can you possibly share the (updated) email you used for the embassy? Any help would be appreciated. 

[Sea Leslie 430]

On 7/19/2024 at 1:07 PM, MLHCR said:

Hello- happy to hear that your mother-in law was successful in completing her journey. Can you possibly share the (updated) email you used for the embassy? Any help would be appreciated. 

Hi,

 

I don't have any updates other than the one original email that I sent. I posted what I sent below on my husband's behalf, I hope this helps.

 

LAST NAME: 
FIRST NAME: 
CASE NUMBER (STARTING WITH KNG): 

YOUR SPECIFIC QUESTION (IF APPLICABLE):

 

Hello,

 

I am the petitioner for ____________, my mother. She completed the interview and completed her medical exam in April 2024. However, we are unable to get any updates regarding where her visa & passport are located. Please see below and let me know what to do. 

 

Thanks

 

Immigrant Visa Interview Details:

Interview Date/Time: 
Interview Location: KINGSTON, JAMAICA
NVC Case Number: 
Invoice ID: 
Principal Applicant: 
Preference Category: IR5-Parent of US Citizen
A #:

 

 

 

[MLHCR 0]

Hi - thank you for providing the email template. My apologies I was inquiring about the email address that you actually sent the email to. Can you provide the email address used?

[Sea Leslie 430]

On 7/23/2024 at 9:33 AM, MLHCR said:

Hi - thank you for providing the email template. My apologies I was inquiring about the email address that you actually sent the email to. Can you provide the email address used?

 

Hi, I provided the website that I found the email address. Please use the website for specific instructions on how to email them. If you do not follow the steps, they will not respond. See below.

 

Website: https://jm.usembassy.gov/american-citizens-services-navigator/

Email Address: KingstonIV@state.gov

 

 

 

[Shanon blake 0]

Hi i did my interview on august 5th and they said everything was okay they were just waiting on medical to proceed. Now is September 9th and i haven’t heard anything and my case status remains refused with last case update august 16th