Reschedule of Interview Appointment

[lexcherry17 0]

Hello!

Anyone having issues with rescheduling interview appointment on usa travel docs? My mother just finished her follow-up medical examination and she was told that she need to reschedule it. Unfortunately, using their website is an absolute horrible experience. I do understand that there may not be a slot available and I'm willing to try it on an interval but the error really infuriates me and apparently you'll get "profile" locked.

Any tips on how to "avoid" this or is there a better way to reschedule? 


BTW, She's in the Philippines.

[top_secret 2,458]

You can try the call center, though I'm not sure they have access to any appointments that aren't available on the ustraveldocs site.  The way you get locked out of the ustraveldocs site if due to refreshing to frequently and possibly they have some limitation on how often you can log in per day.  You are correct, the web site is awful.  They have some kind of primitive system in place to theoretically thwart people using scripts or bots there.  Using a slow motion approach when using the website seems the best way to avoid getting locked out.  Limit and space out the number of logins and leave a substantial amount of time between clicking refresh. There is a Facebook group chat specifically for IR5 applicants looking for interview slots for US Embassy Manila where they share any time anyone sees any slots open.  To get in that, join the FB Group "IR5 US VISA PROCESS" and then message the admin there "Di SabLan" asking to be added to that group chat.  As far as Facebook groups go, that one seems well moderated.   To the best of my knowledge they have not opened any August slots at all for anyone yet so presumably before long the whole month of August would open up at once. 

[lexcherry17 0]

@top_secretThanks for the tip! I joined the group and made my first post! I’m just worried since my Mom was advised that she needs to leave the Philippines by September. I’m heading back by July. I was kinda hoping I can accompany her but it sucks that a simple reschedule would be this complex.