Global Entry and Extension Letter - update TTP?

[MJ&YY 130]

I understand that when conditional permanent residents who have expired green cards with extension letters try to use global entry, kiosks won't accept their green cards and they'll be sent to an officer to show their card + letter.

 

Has anyone here updated their permanent resident card expiration date on their TTP profile for Global Entry to the extension letter expiration date prior to traveling?  If so, what was your experience when traveling and using kiosks?

[top_secret 2,388]

For my wife and stepdaughter they tried updating it online.   However, it would not accept the new date and kicked out any attempt to change it with an error message.  So they were unable to make the change.  Once they received their 10 year cards it did allow the change.  So it seemed to us that the TTP website was actively checking the expiration dates of the physical card with USCIS.

 

Traveling with extension letters and expired cards, at the facial recognition kiosk at LAX they were of course referred to an officer.  He was totally familiar with extension letters and took less than an extra minute to clear the and send them on their way.

Edited May 29 by top_secret

[OldUser 6,562]

Same here, I was never able to update expiration when I was on conditional green card. Tried walking to enrollment center twice, and both times they refused to do anything. Didn't dare just updating date online, but now I see people reporting doesn't work.

 

Few times facial recognition worked at Global Entry kiosks, many other times I had to see a person. Still saved me time compared to regular line.

Edited May 29 by OldUser

[MJ&YY 130]

Appreciate the responses, @top_secret and @OldUser! I won’t bother trying to update it online. Thanks!

[OldUser 6,562]

3 minutes ago, MJ&YY said:

Appreciate the responses, @top_secret and @OldUser! I won’t bother trying to update it online. Thanks!

You can try and give us an idea of what happens About a year ago somebody on VJ said they updated GC expiration date and traveled without an issue. But I never tried personally as wasn't sure it was allowed.

Edited May 29 by OldUser

[top_secret 2,388]

57 minutes ago, OldUser said:

You can try and give us an idea of what happens

 

Definitely no harm in trying it.  For my wife and stepdaughter it just wouldn't let them change the date.  Nothing bad happens.  I forget the exact error message but it was nothing ominous.

[MJ&YY 130]

Guess you can update it now without submitting anything.  The portal offered changing the expiration date only for the green card.  I updated the card.

Edited May 30 by MJ&YY
clarification

[OldUser 6,562]

3 hours ago, MJ&YY said:

Guess you can update it now without submitting anything.  The portal offered changing the expiration date only for the green card.  I updated the card.

Awesome. I hesitated doing this but seems like it should work!