NVC Public Inquiry line closed. Where to go next?

[trisha_h 11]

Two weeks ago I got the NOA2 for my I-129F application. I just tried to call the NVC (phone # on this site is given as 603 334-0700) to see if they had received my application. Unfortunately they have closed this line down. 

 

The recorded message sent me to nvc.state.gov. On that website there is an announcement that says this

"Answers to many common questions can be found using our self-service tools. Please log into https://ceac.state.gov for your most current case status and for a list of any documents you are required to submit."

 

When I use that link, I assumed I could find what I needed under "Check my Visa application status" under "Non-immigrant" Unfortunately the only case number I have is the USCIS receipt Number (WAC***) but that appears to be wrong. 

 

I'm not really sure what to do at this point so if someone could point me in the right direction it would be much appreciated!

 

[appleblossom 2,445]

6 minutes ago, trisha_h said:

Two weeks ago I got the NOA2 for my I-129F application. I just tried to call the NVC (phone # on this site is given as 603 334-0700) to see if they had received my application. Unfortunately they have closed this line down. 

 

The recorded message sent me to nvc.state.gov. On that website there is an announcement that says this

"Answers to many common questions can be found using our self-service tools. Please log into https://ceac.state.gov for your most current case status and for a list of any documents you are required to submit."

 

When I use that link, I assumed I could find what I needed under "Check my Visa application status" under "Non-immigrant" Unfortunately the only case number I have is the USCIS receipt Number (WAC***) but that appears to be wrong. 

 

I'm not really sure what to do at this point so if someone could point me in the right direction it would be much appreciated!

 

 

Have you tried putting that number in to immigrant rather than non-immigrant?

 

But for NVC, use the enquiry form - https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/ask-nvc.html

 

Good luck. 

[Crazy Cat 41,811]

19 minutes ago, trisha_h said:

Please log into https://ceac.state.gov for your most current case status and for a list of any documents you are required to submit."

You can't use a USCIS receipt number for CEAC status checks.  You must use the DOS case number from NVC. 

Edited May 28 by Crazy Cat

[trisha_h 11]

8 minutes ago, appleblossom said:

 

Have you tried putting that number in to immigrant rather than non-immigrant?

 

But for NVC, use the enquiry form - https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/ask-nvc.html

 

Good luck. 

Just tried putting the USCIS receipt # in the immigrant visa search and it said "Your search did not return any data." 

 

I will go ahead and fill out the NVC form. Thanks so much for the link!

 

[Crazy Cat 41,811]

1 minute ago, trisha_h said:

USCIS receipt # in the immigrant visa search and it said "Your search did not return any data." 

Because you can't use a USCIS case number for CEAC.   You can use the inquiry link to ask NVC for your DOS case #, or you can wait until NVC sends you the info. 

Edited May 28 by Crazy Cat

[trisha_h 11]

Just now, Crazy Cat said:

You can't use a USCIS receipt number for CEAC.  You must use the DOS case number from NVC. 

I see. I suspected that was the case but gave it a try anyway. Unfortunately I don't have a case number from them yet. I'll fill out the public enquiry form from above and try to be patient!