Havn't received my kids' green card

[AV53 5]

I hope someone can help me. I immigrated to the US with my kids in February 2024 and received my green card at the end of March, but my kids have not received theirs yet. Where can I follow up? I tried to do it on the USCIS website, but it won't let me submit with the choice of I-90!

I would appreciate it if anyone could help.

[Verrou 1,960]

2-3 months is normal for GC to arrive 

[appleblossom 2,329]

8 hours ago, AV53 said:

I hope someone can help me. I immigrated to the US with my kids in February 2024 and received my green card at the end of March, but my kids have not received theirs yet. Where can I follow up? I tried to do it on the USCIS website, but it won't let me submit with the choice of I-90!

I would appreciate it if anyone could help.

 

What does the online status say when you enter the receipt number? That should tell you if the card is in production, or has been mailed and got lost. 

 

If you get to 90 days and they're still not received, you need to report it here - https://egov.uscis.gov/e-request/displayNDCForm.do?entryPoint=init&sroPageType=ndc

[milimelo 4,465]

Just to confirm, you paid for the kids' green cards production, correct? 

[AV53 5]

7 hours ago, milimelo said:

Just to confirm, you paid for the kids' green cards production, correct? 

I did,

[AV53 5]

8 hours ago, appleblossom said:

 

What does the online status say when you enter the receipt number? That should tell you if the card is in production, or has been mailed and got lost. 

 

If you get to 90 days and they're still not received, you need to report it here - https://egov.uscis.gov/e-request/displayNDCForm.do?entryPoint=init&sroPageType=ndc

This is precisely where I entered my info. I chose I90, and the error I am getting is this one:

 

15 hours ago, Verrou said:

2-3 months is normal for GC to arrive 

I received mine but not my kids; it is 3 months since we landed

[appleblossom 2,329]

21 minutes ago, AV53 said:

This is precisely where I entered my info. I chose I90, and the error I am getting is this one:

 

I received mine but not my kids; it is 3 months since we landed

As above - what does your online status say when you put in the receipt number? No point in chasing it if they have been mailed and you need to take it up with USPS. 
 

Why are you selecting I-90? Have you actually filed an I-90? You should be choosing OS155A. 
 

 

[AV53 5]

On 5/20/2024 at 4:33 PM, appleblossom said:

As above - what does your online status say when you put in the receipt number? No point in chasing it if they have been mailed and you need to take it up with USPS. 
 

Why are you selecting I-90? Have you actually filed an I-90? You should be choosing OS155A. 
 

 

I guessed to choose I90, but when I selected OS155A, I got the same error! The receipt number is the one on the left corner of my I797 form, right?

Thanks for your response,

[appleblossom 2,329]

11 minutes ago, AV53 said:

I guessed to choose I90, but when I selected OS155A, I got the same error! The receipt number is the one on the left corner of my I797 form, right?

Thanks for your response,

 

No, the receipt numbers from when you paid their GC fees. The same receipt numbers you should use to track production and mailing of the cards. 

 

On the email receipt, it will say 'your payment was applied to the following cases', and then list them (assuming you paid all three fees in one go). They'll start with IOE. 

 

 

Edited May 22 by appleblossom

[AV53 5]

2 hours ago, appleblossom said:

 

No, the receipt numbers from when you paid their GC fees. The same receipt numbers you should use to track production and mailing of the cards. 

 

On the email receipt, it will say 'your payment was applied to the following cases', and then list them (assuming you paid all three fees in one go). They'll start with IOE. 

 

 

That was the catch! Thank you, thank you!!

[appleblossom 2,329]

8 hours ago, AV53 said:

That was the catch! Thank you, thank you!!

No problem. What does the online status say when you check it? 

[AV53 5]

On 5/22/2024 at 5:37 AM, appleblossom said:

No problem. What does the online status say when you check it? 

It hasn't been issued yet; since it has been more than 90 days, I filed an E-Request. Thanks again!

[appleblossom 2,329]

9 hours ago, AV53 said:

It hasn't been issued yet; since it has been more than 90 days, I filed an E-Request. Thanks again!

So the status just says ‘payment received’? 

[AV53 5]

4 hours ago, appleblossom said:

So the status just says ‘payment received’? 

Yes, it says the payment has been received. If you haven't received it by 90 days, do the e-request, which I did.

[appleblossom 2,329]

6 minutes ago, AV53 said:

Yes, it says the payment has been received. If you haven't received it by 90 days, do the e-request, which I did.

 

It'll be a problem with their photos or biometrics I'd think, my daughter had the same thing. So frustrating that they don't contact you to tell you that and you have to wait the 90 days! But helpfully in a month or so's time you'll have an appointment for them to be redone, and once that happens the physical GC will only take a few weeks to arrive.

 

Good luck.  

Edited May 25 by appleblossom