Visa K 1 penalty for 1 year

[Shaimaa Gad 0]

 

Hello, my mother is processing a Visa K1 fiancé (Mexico to USA). She received a mail from the consulate from Ciudad Juarez that she should pay the visa fee to schedule her interview, it took my mom 4 days to fill her DS-160 and pay the fee, when she enter the portal it said that her interview was that day at 8 a.m. (so in theory she missed the date), but we understand that an interview date cannot be scheduled without having paid the fee. She contact the consulate but they  told her that she has a penalty of 1 year because she missed the interview although it was the system fault. Can this be fixed? She is very upset about this situation and doesn't know what to do. I would appreciate your advice.

[Crazy Cat 41,757]

7 minutes ago, Shaimaa Gad said:

She contact the consulate but they  told her that she has a penalty of 1 year

Does she have that in writing?

Edited March 7 by Crazy Cat

[SalishSea 17,786]

22 minutes ago, Shaimaa Gad said:

 

Hello, my mother is processing a Visa K1 fiancé (Mexico to USA). She received a mail from the consulate from Ciudad Juarez that she should pay the visa fee to schedule her interview, it took my mom 4 days to fill her DS-160 and pay the fee, when she enter the portal it said that her interview was that day at 8 a.m. (so in theory she missed the date), but we understand that an interview date cannot be scheduled without having paid the fee. She contact the consulate but they  told her that she has a penalty of 1 year because she missed the interview although it was the system fault. Can this be fixed? She is very upset about this situation and doesn't know what to do. I would appreciate your advice.

I have never heard of anything like that.  If that is the case, it must be unique to CDJ.

[Shaimaa Gad 0]

Quote

2 hours ago, Crazy Cat said:

Does she have that in writing?

No, the last email that she received from the consulate say that they have recieved  her request to reschedule her interview and that they will contact her in the upcoming months, but that they can’t precise a timeline for the interview. The one that told her about the alleged penalty is an attorney that she just hired. She told her that she contact the consulate and comment the case with other colleagues and that she has a penalty for 1 year. I’m very confused  and think this isn’t right because in the mails that my mom has recieved they never told her about any penalty.

 

[Shaimaa Gad 0]

2 hours ago, SalishSea said:

I have never heard of anything like that.  If that is the case, it must be unique to CDJ.

I thought that too, the weird thing is that in the mails that she has received they never told her about any penalty, they only assure her that they processed the request to reschedule the interview and they’ll contact her in the upcoming months, also in that mail they specified that she should NOT contact the consulate. The one that told her of the penalty is an attorney that she just hired.

[Boiler 45,426]

A Lawyer or a Notario?  My money is on Notario, she is being scammed.

[TBoneTX 45,221]

Stretching (or straining) the limits of fairness, maybe the abogada or Notario concluded that it would take 1 year to reschedule.  More likely, the "authority" didn't know what she was talking about.

[PaulaCJohnny 713]

5 hours ago, Shaimaa Gad said:

I thought that too, the weird thing is that in the mails that she has received they never told her about any penalty, they only assure her that they processed the request to reschedule the interview and they’ll contact her in the upcoming months, also in that mail they specified that she should NOT contact the consulate. The one that told her of the penalty is an attorney that she just hired.

What is the email address? Just to make sure that really came from the consulate.

This sounds weird “ also in that mail they specified that she should NOT contact the consulate.“

[Shaimaa Gad 0]

6 hours ago, PaulaCJohnny said:

What is the email address? Just to make sure that really came from the consulate.

This sounds weird “ also in that mail they specified that she should NOT contact the consulate.“

“CDJIVDocs@state.gov” this is the email address, it’s the same where she received the notice that she should pay the visa fee to schedule her interview.

[Calicolom 265]

My neighbor in Colombia where I live part time, just lost $3000.00 she payed, from an colombian attorney. When she complained about not getting a US visa, the lawyer gave her back $1500.00. Good business for not doing anything.