Please Help - almost ready to submit N-400 online but...

[Joselio 196]

Please Help....

 

My wife an I are filling up the application online for her Citizenship.

 

She has not had prior marriages. I have had one prior marriage.

 

 

Since she has not prior marriages, this is what is showing on her application. Good so far...

 

 

 

 

 

but when we review the application, on the question of "Have you been married previously? ",  it is showing "YES"

 

 

We have checked several times the question from the beginning to the end and there is not part where you can fix it....

 

 

 

I'm assuming it's a glitch on the system... Anyone has had this issue and fixed ???

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[top_secret 2,414]

On the screen with the "Prior spouse history" the table is not actually empty.  There is a blank entry where it says "Edit Delete".  So while it is blank, the system still sees it as a former spouse.  It probably got there by inadvertently clicking "yes" on the "Have you been married previously?" and then clicking through the subsequent screens leaving them blank.  The glitchy part of the form is that once you went down that road, it hides the "Have you been married previously?" question entirely and you can't back up to it.  The question is gone.  The solution is to delete the blank entry and then go back to the "Current Spouse" question using the link on the left rather than the back button.  Then proceed forward through the screens. until you get back to the "Have you been married previously?" question.

 

 

Also a great example of why it was wise to review the actual pdf form before submitting online.

Edited December 2, 2023 by top_secret

[Rocio0010 5,579]

It's ok. I actually didn't realize of this mistake on my own form until a week before my interview -it wasn't an issue. I corrected it there and then.

[Joselio 196]

6 hours ago, top_secret said:

On the screen with the "Prior spouse history" the table is not actually empty.  There is a blank entry where it says "Edit Delete".  So while it is blank, the system still sees it as a former spouse.  It probably got there by inadvertently clicking "yes" on the "Have you been married previously?" and then clicking through the subsequent screens leaving them blank.  The glitchy part of the form is that once you went down that road, it hides the "Have you been married previously?" question entirely and you can't back up to it.  The question is gone.  The solution is to delete the blank entry and then go back to the "Current Spouse" question using the link on the left rather than the back button.  Then proceed forward through the screens. until you get back to the "Have you been married previously?" question.

 

 

Also a great example of why it was wise to review the actual pdf form before submitting online.

 

 

Fixed and Submitted.... Thank you...

Edited December 3, 2023 by Joselio