SSN Application "Under Investigation"

[leeen21 27]

My husband entered the U.S. on his CR-1 visa on September 23. He had checked "YES" on his DS-260 to automatically apply for his SSN, but three weeks went by, and it hadn't arrived, so we went to our local SSA office on October 13. They said it was never generated, so he applied for his number that day with them, saying that it should arrive in 7-10 business days. The two-week mark just passed, so we went back to the office today, and they told him that it's still processing and his application is "under investigation." (actually said in Spanish, "bajo investigación," so I don't know what terminology in English is used by SSA). They said that SSA would call us if they need any additional documents, and it could be another four weeks.

 

On SAVE, it says there was a CaseCheck on October 13, and the case status is "Returned to Agency."

 

My husband is very eager to start working, and even though his CR-1 visa stamp gives him authorization, every employer is saying they can't until he gets his SSN. He does have an ITIN from when we did our taxes this year. And he's obviously spooked at the term "under investigation."

 

Has this happened to anyone else? Anything we can do?

[JeanneAdil 6,484]

Did u show the CR1 stamp on passport or just use marriage license  to apply?

if they did not see the valid CR1 and I 551 stamp they need to get info from immigration and POE date 

taking many over 2 months to get the SS  # thru immigration so the investigation could be the computer shows "applied for"

[leeen21 27]

6 minutes ago, JeanneAdil said:

Did u show the CR1 stamp on passport or just use marriage license  to apply?

 

He handed his passport through the window, and the guy at SSA saw the CR1 stamp. We didn't have our marriage license with us.

 

So, it's not out of the ordinary for the SSN to take longer when it's obtained through immigration?

[milimelo 4,475]

Involve your congressional representative to get you answers/action from SSA.

[JeanneAdil 6,484]

1 hour ago, leeen21 said:

He handed his passport through the window, and the guy at SSA saw the CR1 stamp. We didn't have our marriage license with us.

 

So, it's not out of the ordinary for the SSN to take longer when it's obtained through immigration?

ours took only 2 weeks but that was priior to covid

2 months is more likely now

and if his name is commonly used  in mexico ,   it takes time to research names

[leeen21 27]

3 hours ago, JeanneAdil said:

and if his name is commonly used  in mexico ,   it takes time to research names

His name is the Mexican equivalent of John Smith, so that would make sense haha.

[Nyla J 7]

Any updates? 🙏🏾

[leeen21 27]

1 hour ago, Nyla J said:

Any updates? 🙏🏾

Yes! His social security card FINALLY arrived in our mail on 11/22/23, so it was 2 months from his entry into the U.S. to receiving it.

[Nyla J 7]

Wow. Ok, something to be prepared for. Thanks