Anyone else in the Philippines having issues with scheduling an appointment? ("No valid record can be found for the entered receipt number.")

[person123 0]

I paid for my K1 visa interview in person in RCBC earlier this morning. The form says after 4 hours it will be validated. When I tried to schedule for the interview late that afternoon (probably 8 hours later), it says "No valid record can be found for the entered receipt number."

 

I double checked the receipt and checked if there are any mistakes in what I or the bank teller has entered. Every detail was consistent and accurate. I am definitely calling them tomorrow. Can I schedule via their hotline instead? Would it be ok to do it that quickly or do I have to wait until my receipt is "validated"?

[madmanmike 191]

Try asking in the Philippines forum. 

[TBoneTX 45,284]

Thread is moved to the Philippines forum.

(Note to all:  NEVER double-post the same question in two forums!)

[Chancy 6,241]

On 9/11/2023 at 5:30 AM, person123 said:

The form says after 4 hours it will be validated.

 

Even if the form says that, it typically takes 1 business day (or more) before the payment is reflected on the system.  Try scheduling after 1 business day.